- Phone: (949) 387-2222
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based on 35018 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
timely. polite. efficient and nice clean carpet.
Our carpets look and smell clean when they are finished!
Great customer service! Great job on cleaning our carpets really well!
Very professional and courteous technicians. They are always on time or show up early and always do a great job.
We love Marcel, he is wonderful and does a great job!
Sandra
Brett Spence was excellent & we recommend him highly.
I liked the products you used. My carpet is so clean and the gentlemen that came to my home were courteous, knowledgeable. I would recommend your company to my friends.
Best cleaning system ever
I am very happy about my tile floors. They never looked so clean. Also, I am very pleased how nice the carpet turned out. I would have them anytime. The carpet weren't soaking wet afterward and they dried fast.
Thank you, thank you
Name removed
Best Service and Professional Cleaning process.
Clean fast work. courteous staff
Jacob did a great job. Called ahead of time to let me know he was on his way. Was on time and did a great job. Thank you!
The old 3 room special for $169 bait and switch. Our 2 rooms somehow cost over $200. We had our living room and a bedroom to do. No way should a room deemed too large equal TWO more rooms. A very deceptive practice.
My floors turned out fabulous & the employees was professional & friendly.
Our Zerorez servicemen have all been very efficient and friendly. We have come back to Zerorez multiple times.
Once again splash back was found last time on my mirror closets this time on my wood furniture. Common sense would tell you if you are spraying next to something bend over and check it did not get somewhere if should not have.
I truly believe that my carpet has lasted 20+ years solely due to the fact that the ONLY cleaners I have used has been Zerorez. I never fail to have the protectant added and my carpets still look great even with dogs, kids, and a hubby running through our rooms. Every technician I have ever had in my home has been neat, courteous, and very professional. This is why I have sung your praises again and again and now most of my friends only use Zerorez too.
Punctual, professional and outstanding results!
Very professional and did an excellent job!
Ashton Lawson was courteous, professional, and did a great job. I’ll be sure to ask for him next time around. I’m rating Ashton as outstanding!!!
On time, hard worker, great job.
Fast and thorough!
I could not, after 3 attempts, download my receipt of services on 10/21. Very fine young man did an excellent job!
Shirley Last name removed
The work your company has done for us has been exceptional. Our carpets look new every time they are cleaned and Brett Spence, your technician, is very courteous and professional.
Sal and his assistant came on time and they did clean our couch and dinning chairs best they could do. I would like them to come back when I need to your service for next time.
Consistently the best quality product and best service from competent and professional technicians. Thank you!
Great friendly service. Love the product
Quality; friendliness and professionalism of staff
Matt was amazing. Very professional. Wore a mask and observed safe social distancing. Did a great job cleaning the carpet. It looks and smells great.
We found Austin extremely polite and very professional. He was excellent at explaining all the details of what he would be able to accomplish and how we were to have fans going and all the particulars on how long to keep the drying process, etc. My carpet was extremely stained and when Austin was finished it looked brand new. I am most grateful for the great experience I had with Austin's excellent work. I have already been referring your company to a few of my friends and will continue to do so. I really enjoyed having your company clean our carpet and will
be calling on ZeroRez from now on.
I also found your reminder phone calls and the fact that Austin called me when he was 30 minutes away.
Thank your for having a first class company with very professional people like Austin working for you.