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based on 34678 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Appointment went extremely smoothly, technician Ben was on time, in fact arrived early, and did an amazing job. Everything is fresh and clean.
Quality of service.
My carpets are clean with no residue from soap. Ryan, my service technician, did a great job and cleaning my carpets and all the tough areas from children and pet use.
They were on time and courteous and did their job efficiently.
Excellent service
Prompt arrival, professional & friendly (Ryan) & very thorough!
Show up on time, do a good job and charge a fair price
Technician called shortly before arriving, which is helpful, was on time, protected the wood floors (not being cleaned), and did a great job cleaning the carpeted areas. And I feel the Zerorez product is far superior to other carpet cleaning processes.
Ben provided excellent service. We were worried about it since we always get serviced by Livingston and he was not available since he has promoted to another role (well deserved). Nonetheless, Ben did very well. He was friendly, on-time but most important, he was efficient and understood our needs. Kudos to Ben and to the management who hired him!!
Do a great job cleaning white carpet
Eduardo has been cleaning my rugs for several years now. He always arrives on time, is professional, careful and does a wonderful job. I have recommended him to several neighbors and friends.
Very good technicians, always call when on way, always polite and great carpet cleaning!
I’ve been using Zerorez for years!
Great service - all spots removed and pricing up front
Always trust that Zerorez will do any excellent job
Our technician Rudy was great! The carpets looked amazing.
Your staff is courteous and professional and explained what he was doing and why. He was very careful with my furniture. I would highly recommend your service.
We experienced your services before. Marcel, the technician did an outstanding job!
I like Zerorez because you don't have crunchy stiff carpet from too much soap. They really work to get my stains out and it's done in less than 1.5 hours, they protect my walls and stairs too.
I have used the services before and have been pleased with the results. I had a problem with stains showing up the next day once and immediately called. I expected some trouble but instead received very courteous, professional service and someone was sent the following day to re-clean the areas in question.
This current time, I received great service from Matt. He called before arriving (quoted arrival between 15-25 minutes and showed up in less than 20 minutes). Matt was very professional, thorough and friendly. Great job.
I was expecting to see a carpet that looked different than what it haD become, somewhat dingy and grimy. But when I came home it looked almost the same. I did see some of the hard stains removed except for one.
In the past when I’ve had carpets cleaned I come home to those lines on the carpet that indicate thorough cleaning throughout but that didn’t happen with this application not sure why. I wasn’t home my husband was but when I called my husband on the way home he said he didn’t think that it looked much different.
A great team! Sal provided the best service!
WE have used ZEROREZ before & like the NO residue & fast drying. WE understand other shampoos leave residues that attack dirt.
Your carpet technician was outstanding. He was very polite, friendly, informative & helpful.
My carpet looks great-as always with Zerorez
Thank you
Our tech was professional and courteous and made it easy.
No chemicals, quick, efficient and friendly service.
How clean my carpeting is when Zerorez is done and how fast it dries.
nothingl this rating is for your service men......I don't discuss my personal business with other people
Kyle did a great job!!! Efficient, friendly and professional! We have been using Zerorez for many years, and are have always been pleased! Thank you !
Always do a good job and I appreciate no residue since I have pets.
I am very happy he was nice clean he did a very good job thank you🙏🏻
The technician, Ben, was so good, thorough, and early!