based on 39700 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I thought the price for the cleaning of my tile was a little on the high side. It was not a huge area. Your men always do a good job of cleaning my carpeting considering it is pretty old. I have been using you for a long time. I love your product and have only called you back once. I have recommended you to my friends.
This was the best experience we've had with carpet cleaners! Great work!
It has taken well over 30 hours to fully dry in most of my rooms.
All
Professionalism of tech, honesty.
Carpets look fantastic, even high traffic areas.
I'm happy with the service but I think the pricing is inconsistent. I paid the same to have my whole house as I did this time which was only the 2 living areas and not the 3 bedrooms.
Your representatives were very efficient and friendly. I would and have recommended Zerorez to friends. We originally heard of Zerorez at a Home Show in LV and have been using them every since.
The cleaning associate called when he was leaving his previous client with his estimated arrival time. He then arrived when he said he'd would. He was very courtious, he knew his job and performed it very well. We are very happy with the results.
All around great customer service & flexibility. Great company & great employees!
Your service and your products are excellent I couldn't believe how good of a customer service you guys are as a business and dealing with the public your service member David was extraordinary and I thank you guys I highly recommend you guys to my family and my friends
I liked the fact that the water was treated and there were no harsh chemicals. The service tech, Zach, did a great job
quick and efficient
Always friendly professional technicians
Have use them for years and they are simply the very best.
Done in a timely manner. Young man was very helpful and professional looking.
value, speediness, availability
I thought Zerorez was the best carpet cleaning company that I have ever used.
After my recent appointment on Saturday (4/29/17), I am pleased to announce that Victor Szubota has out-performed your previous employees. He went above and beyond what previous Zerorez employees had done, especially on the stairs.
I especially like that the carpet dries in a few hours and not half a day or more. The cleaning solution does not leave the carpet rough feeling. I like the way the Zrlifter made the traffic area look better than just cleaning alone.
Initial quote over the phone was $150 cheaper than actual cost. I think this could be tightened up a little. Nobody likes to pay out more than what they expected, especially not that much more.
Excellent product very effective technician
No chemicals used. Carpet and tile feel very clean with no residue.
Technicians and method
Staff was very friendly, fast and courteous.
Really clean
Fast and effective.
The tec is always so nice and willing to do all I ask. The results of both the carpet and tile cleaning is magical! I have been using Zerorez for 10 years now. The tec made my 16 year old tile and grout like new.
Fast and made my carpets look new again.
Great results at reasonable prices and Victor was great.
Zac is excellent at his job.
No residue
You do your best to satisfy the customer. You make no promises but are up front with the customer.