based on 39750 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Response, Results and professionalism
There was a lot of water left over and it still isn’t dry in certain places. Service was done on Tuesday and it’s now Thursday. Other than that, Bobby was great and very informative!
Clean carpets.
No soap first, always on time very friendly, knows what they are doing.
Leslie did a great job on our carpet. Looks like new!
Carpets are clean and not stiff. A quick vacuum and I have thick soft carpets.
The technicians were very friendly and did a great job. We will never use another carpet cleaning company after experiencing Zeroez.. Very happy with outcome.
Jordan was a wonderful technician. He did a great job! I really appreciate how good of a job and how careful he was to make sure the carpet was so clean.
ease of service reasonable price
Quoted 300. Cost 900
Not happy
We do have a 30 day workmanship guarantee. I can set you up for a recleaning?
great service
Your tech Lindsay was wonderful our carpets look great !!!!
Great service and I know products are safe for my pets.
Your service is excellent. You do an amazing job of cleaning my old carpets.
What I don't like is that when you advertise a price special I never seem to get that price. Your latest special was 3 rooms for $99. I got charged $35 extra for each room cleaned just because I have a cat. I wasn't prepared to pay $212 for a $99 dollar quote.
No chemicals, no odor and carpets look great
Easy process to schedule the service, punctual on appointment and a job performed well.
You're simply the best, better than allllllllll the rest.........Better than anyone, anyone I ever met
Natural
Great service and very clean carpet. Very informative from the technician. Will use again
Mike was so professional explained the qhole process and really did some magic. My carpet looks brand new better than before we moved in.
Thank you so very much
We got the referral from my Aunt Sue who recommends you highly.
My tech (Leslie) did such a great job. Even though it was the end of a busy day for her, she was proficient, professional and enthusiastic. My floors look amazing! I have many chemical sensitivities and was worried I would react to them, but Leslie was careful to let me check any products before she used them. Leslie is an excellent representative for your company.
Great job; great representative
Zerorez is the absolute best carpet cleaning available bar none.
My carpet looked and smelled great
Very Good service! I will use again!
I like that they professional and quick they did a outstanding job my carpet now is fresh and clean
Well coordinated and great service. Great job on the carpets!
Quick, simple, easy and the job was well done! Will use again!
The associate representing Zerorez was knowledgeable, open, and very concerned about the customer's well-being pertaining to the issues of keeping the carpets in our house clean and sanitized.
I love your products and I am so impressed with the results. Thanks so much for your kindness and excellence. I especially want to acknowledge Leslie. She is so exceptional and a great asset and ambassador for your company. Having a personal history of several management positions, I know how rare someone like Leslie is and how valuable she is to your company and your continued success. Please properly acknowledge and reward her. She exhibits excellence both personally and professionally. Please also give her my sincere gratitude and admiration. Thank you!