based on 39751 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional
Highly professional, knowledgeable, and friendly service techs. Reggie showed up on time as promised and did an excellent, thorough cleaning of my carpet and kitchen tile! Reasonable price, great value, and billed exactly as promised on my estimate when I called to schedule my appointment. Your customer service staff is top-notch!
I have been using Zerorez for over three years and have always been pleased with the results. I will continue to use Zerorez in the future and refer all of my friends and family for their carpet and flooring needs.
Keep up the good work!
The two men who cleaned my carpet yesterday were very good and professional. They were both very nice and complimented me on taking care of my carpet which is over 20 years old.
Service was great, super nice, very honest and helpful.
Friendly, fast, carpet looks great when finished.
Mainly the fact that you don't use chemicals
I thought it was too expensive and I never received a receipt as I was told I would. I went ahead and had the work done but I would shop around more due to the price.
Fast, efficient, result is great.
We would like to thank Marcus for a job well done. He was very professional, personable, and worked very hard to clean up all of the urine stains left by our dog. The carpet looked great! Thanks, Marcus!
The technicians Leslie and Zack were pleasant, patient and professional. Zerorez is my favorite because Leslie listens, makes recommendations and always delivers a beautiful result!!
Carlos, the technician did a wonderful job. My guest bedroom carpet and wool rug look brand new! We will definitely recommend Carlos to our friends and family. Thank you!
i will never use another cleaning service.............the carpet always looks brand new when your guys finish........i have recommended you and will continue to do that. LUV Zerorez.
I called you after another carpet cleaning company did not get sports out of our carpet. I was assured on the phone that your company is the best and have chemicals to get all spots out. I was also told the service would be $108.00. When they got there we were quoted $715.00. My husband them asked that your company do the work we asked for - we were charged $355.00 and the spots were still there. The next day we called and they came back. After they left the spots were even worse! I called and requested a refund. I have not heard back from anyone.
Great Service.
The carpets are not soaking wet and no residue.
I’ve been using Zerorez for years. They do an amazing job. Your carpets and furniture just feel and smell clean, because they are! The technicians are always professional.
Very happy how the carpet turned out
Good representatives who are knowledgeable. Prices are too steep which slows down our use of your company.
My floors look great!
My carpet looks brand new/. The grout ispotleee. I am extremely clean. I’m very satisfied
Your technicians are very professional and very thorough. They go the extra mile to do the job well
My rugs look good and dark marks are gone. They are on time and pleasant.
I appreciated that the workmen took the time to make sure that all cleaning details and request were met. They removed our break room rug (which was hard to clean) and deep cleaned it at one of their facilities. It came back awesome and looked new. The tile floors that were stripped and waxed were so shiny they looked like glass. Everyone was so kind and sympathetic to our needs and knowledgeable in the work that they provided. i felt very confident that they would do a good job and they did! I would recommend them to anyone!
Zerorez has a great reputation. I was referred by one of my neighbors. The shrive by Carlos was great. He showed up on time and was extremely professional.
Quick and painless, courteous and well informed employees. Nice work!!
Professional, efficient, and punctual.
You clean my carpet.
good results
The crew kept recommending than changing the prices for extra services, seemingly based on the fact that they had time to kill before their next appointment. It was all very confusing, especially when they reneged on an offer five minutes after making it.
They left equipment here and had to come back.
The carpeted steps did not get as clean as we would have like.
Overall, very frustrating.
One guy's name was Steve. He was the main offender. The other guy was OK.