based on 39751 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My walls are destroyed from the hoses. Had to repaint 3 areas in my house. Tech was rude!
If you'd like we can take a look at those photos and get management to contact you about the cost of the repairs. As far as the technician, we will talk to them about our costumer care and improve in all areas. We do have a 30 day workmanship guarantee. We can always set you up for a re-cleaning if you ever need it.
Customer service was great. Had a small problem, but it was resolved. Have been very happy with Zerorez in the past and now.
The cleaners that worked on our carpets were very kind, professional, and they did a great job. Thought there was no hope for our carpets and they cleaned every spot.
I was most pleased with Steven, your employee. He took the time to explain the process of the treatments available to me and what outcomes to expect. I particularly liked the fact that the carpet dried so much faster than any time in the past!
It is very easy and no smell
Carpets kind of crunchy when walking on them following the work. Not soft at all.
The guys were very friendly. Got right down to work and got it done within an hour. Carpets look great. Your prices were rather high.
Out technician, Steve, was very friendly, professional, and answered all our questions. Steve did such a wonderful job on our carpets, we requested him to come back the following week and clean our tile/grout floors. We were amazed on how clean the grout was afterwards! It was restored to it's original color!!!!
Environmentally friendly, pet friendly
I had my carpet cleaned October 30, 2018 and yesterday May 27, 2019. I was gone for 3 months in February, March and April. The 2 men who came on October 30th did not do a good job.
However, the one person who came yesterday did a superb job. Now I know not to request only one person who know how to clean the carpet so that I do not get a trainee.
The employees that come to clean are always very careful, respectful and will do a fantastic job. I am so thrilled with this carpet cleaner. I tell everyone they are the very best.
Both gentlemen who came to my house was very nice and respectful. They were also very efficient while maintaining cleanliness throughout my house. I will definitely be using them again ❤
Marcus was awsome!
Zerorez is a service and company to call. Prompt, efficient, courteous and a great professional job! The end result resulted in a 5 star performance. Chris was outstanding. As a training supervisor, any mentors under his tutelage would be the very best. Overall, Zerorez is a five-star performer, punctual, meticulous and above everyone else on results. If you want a great looking, sparkling, clean environment, count on Zerorez!
Very professional, to the point and a job well done.
You do stairs
Arrived on time. Professional, Quick. Carpets look great!! Thanks!
Fast and friendly service.
Very friendly and fair pricing. Did a great job. Our floor looks brand new again.
Prompt service. Friendly service. Carpets look great! I already referred a friend to you
The technician that arrived was very professional and helpful. They dd a wonderful job and I would have them back again.
The guys did a great job in removing stains and lifting the carpet. It also smelled really nice afterwards. Bonus, it dries a lot faster than I anticipated.
Carpets and furniture look great
We were very pleased with the service and the orange smell of your product. The young man was on time, actually early, and extremely nice. Would definitely call again.
Good service, good prices, nothing to complain about, it’s a win.
Carpeting is clean and not wet.Service people are on time and professional
Michael, our technician was warm, friendly and professional. He was quiet and we were shocked with how quickly he completed the job.
Very pleasant and knowledgable young man.
Great company always fabulous results!!
I really enjoyed Leslie who cleaned my carpets, she was very friendly and honest and it was much appreciated. The carpets looked amazing and she even educated me about how to prevent certain kinds of staining and discoloration of my carpet!