based on 40076 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have had Zerorez clean our carpets for the last four years because every associate has done such a great job! Zach, who helped us last week, did an absolute fabulous job-the carpets look like brand new again! We will call on Zerorez again next year for sure!
Rug not thoroughly cleaned in some area. Hallway was left dirty with spilled water.
Zerorez, did an excellent job with the tile and the carpet. I would highly recommend them to friends and family. Thank you, for the professionalism and on time service.
I liked the fellow who was my service. Clean, knowledgeable, helpfu, efficient, and personally positive.
Chris
The service representative was very knowledgeable and just did am exceptional job on cleaning my rugs as well as my furniture. I am most definitely referring Zerorex to friends and family.
You added on a charge that I WAS NOT told about! Your worker told me that
THIS HAPPENS ALL THE TIME !!!! mADE ME VERY SAD. iF i HAD BEEN TOLD UP=FRONT
IT WOULD HAVE BEEN OK.
very thorough do a great job and gentleman who does it is amazing.
The customer service was impeccable, Kenneth was late however he got stuck in traffic from an accident. He more than made up for it with going over the process of bio treatment on carpets and then he decided to clean all our tile downstairs for free! We will definitely be using Zero Rez for all our floor cleaning in the future!
The carpet looks very nice. The cleaners were professional and very polite.
They always do a great job
Tile clean not impressive.
Pleased with how professional the services were & the people I talked to. The young man that cleaned my carpets, Michael Jacobs, was so pleasant & did an excellent job! I would definitely use Zerorez again in the future & recommend Zerorez to others!!
Great customer service!
Usually, when I have had you out cleaning my house or my office, the carpets are not that wet and you have been able to get everything out of the carpets. This time at my house, my carpets were wet for about 24hrs and there is still an issue in my carpet that could have come out but it still looks dirty...my carpet is 6 yrs old and is the Mohawk non-staining carpet...I believed in your server better than the results...I also called to get a quote for tile cleaning and the quote was crazy high to the tune of $3000.00. I am just disappointed in the results and the customer service.
We love the product used to clean our carpet and the small amount of drying time.
YOU ALWAYS DO THE BEST JOB. I LOVE THE WAY YOU COME ON TIME, AND GET TO
WORK. THANK YOU FOR ALWAYS HAVING WONDERFUL EMPOLYS,
Great work, very prompt and professional!
The gentleman Todd White did a great job cleaning my carpets and my tile, he was so good I recommanded him to my sister who already made an apointment with him , Thank you for a job well done.
The technician, Steve, was awesome! We will definitely ask to be scheduled with him again. The product is amazing and everything is so fresh and clean.
Well organized, pleasant workers and good pricing.
All of it. I'm a repeat customer. Products are good. Service is great.
Isiah was my tech that responded to my house for the Carpet cleaning. I remembered his voice but did not immediately recognize him due to him having to abide by Covid-19 restrictions. I have a tech or two in my house since the 1st time I met Isiah who at the time was in training. The individual who trained him did a great job and it was a pleasure having Isiah back. I have never been disappointed with zerorez but would like to say that the carpets came out great and Isiah is a chip off the zerorez Block. Five STARS *****
Good customer service and cleaning
Great service. On time, fast, very professional. The carpet was beautiful after and smelled wonderful
Was very professional and did a good job very satisfied
I couldn’t be more pleased. The men were very professional, arrived on time, gave me the quote and set right to work. The were finished very quickly and my carpets look and smell beautiful.
Hi ! 👋
On September 15- 20
Zerorez came to my house to clean up my carpet he did a berry good job he's name is Julien V or Julian V
he's very profesional and
I'm very happy with jab he did at my house.. I al ready recommend you guys Zerorez👍 Thank you so much Zerorez family 😊
I
Service quality and professionalism. I wouldn't use any other floor or carpet cleaning service.
Great job. Very professional