based on 41192 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You were quick and through
The gentleman was kind and thorough. My carpet and furniture looks great.
They showed up on time and were very efficient and there were no hidden costs.
Took 12+ hours for carpets to dry. Was told how to claim our gift to see holiday lights. What we were told was not correct and there was no way to get what was advertised.
The ave used zerores for years but this was a disappointment.
I may have not seen where it says on the website that you guys only use water to clean carpets, but it was the worse professional carpet cleaning I have experienced. I could have boiled water for free and cleaned my own carpets. Did not pay attention to spots and ended up having to do it myself anyway. A waste of money and time and I wouldn’t recommend this company if it was the last company on earth that claims to “clean” carpets. Gary was nice though!!!
Good communication with customers and excellent courteous service.
Nice guys
Services were very good I got my sectional clean and the job was great.
Everyone is efficient and friendly. The cleaning is done very well and in good time.
Carpet looked great and smelled great after cleaning. Dried quick too!
The tech was professional, thorough and very knowledgeable.
I was able to get a quick appointment a few days before Christmas. Rey was very professional, efficient, and did an excellent job! He was able to remove all the spots! He even showed us how good the garage floor would look if we decided to have that done. They also mailed me (1 or 2 days after I filled out the online form) a complimentary ticket to see the yearly Glittering Lights here at the Las Vegas Motor Speedway.
Julian was very professional and did an excellent job on my carpet and furniture. Highly recommend Zerorez
I cannot even begin to express how DEEPLY SATISFIED AND APPRECIATIVE ,I am of the service I received!!!!! My carpet was filthy in the high traffic areas and after my tech explained how pre treating and scrubbing would be better,It looked like new carpet! Its 18 years old🤪I have had it cleaned many times over the years,different companies and all, but let me just say...Baabeee, this was absolutely THE BEST! My tech did a phenomenal job😁I couldn't wait to tell my friends. Thank you very much for being worth every cent!
cleaner
Its not a usual topic of conversation.
The tech was awesome... just have to say I'm a bit underwhelmed by the end result. When I went back to the units and after the carpets were dried, the carpets just did not look as clean as I'm used to seeing and 1 unit in particular has a smell. I wanted to try your process understanding that soap not properly removed by the other processes I've used is an attractant for dirt. Just wish the carpets would look cleaner and fresher.
Great pricing, excellent customer service, and the cleaning is amazing!
Great job as always!
Lower prices on rug and love seat pricing
Very expensive. Cost $275/hr
quality of service
It is easy to schedule an appointment and every technician that we have had has been friendly, professional m, and they have done a wonderful job!
Great service and does a magnificent job on carpet and floors.
The guys did a GREAT JOB. Thanks for making them look brand new.
Tech was very friendly and did a great job. We were having just three rooms done but since we were loyal customers he did the small hallway just for being a great customer. Floor looked clean again. Very happy every time we have the carpets done.
Corey did an amazing job. If I were to get my carpets and tile done again, he would be the one I would want to come back.
Great job by Kyle. Arrived early, was professional, friendly, went right to work, and did a great job cleaning our tile and carpets. Thank you.
The carpet cleaner was professional and efficient. He explained everything to me in detail. He did a great job. It was the first time I’ve used your services and I hope all employees are like him.
Fast