based on 41192 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was not happy with being put on the spot about a $70 difference in pricing when explained that this shampooing may bring up the smell of the dog urine on my carpet.
I had expressed my dog urine concerns on the phone at time of appointment setting. I was told “I could get away without using the treatment” over the phone; I would liked to have been warned of the possible need. This would give me the time to prepare for the higher cost decision. Instead I was put on the spot, and felt there was no other decision to avoid the smell. I think this is a ploy to up sell to the customer. I also don’t love the results as compared to other carpet cleaning companies I’ve used in the past.
I will not recommend or use this company again.
No soap
Used your service for several years and have been very pleased.
Carpet, tile and grout look great. Michael was informative and very pleasant to deal with. Thanks for the great service!
It was fast
Everything went as it should have. It was a job well done. I will use you again.
It cleans nicely
Thank you for another carpet cleaning job well done. I require your services every 6 months and will see you again in June.
It cleans really well.
It was quick and efficient left my carpet mega clean!!
The tech- Jacob- arrived on time. I had carpeting and Upholstery that needed cleaning. I had questions, lots, and he answered every one. Made suggestions about silk upholstered chairs. Learned a lot. Edie
There are NO HARSH CHEMICALS with ZeroRez. We have used their services on 5 different appt times, in the past 18 months, for 2 of our properties. If there is ever an issue, they are quick to resolve it, and make sure the area is cleaned to our satisfaction, as well as to the Company Standard. We are grateful for their "Cleaning Expertise" !!
well the guy said he would get all the way under my bed and didn't it just wasn't a good job then he was trying to sell more stuff to my godfather like up to 300.00 and he told him that he told you guys on the phone only the 99 deal. it was just done very cheaply the machine he used was a piece of junk
I like that the service can be done quickly and dries quickly as well.
The floor always looks great after zerorez comes out!
They always do a great job.
Carpet looks great.
This is a great company with very successful results, we’ve use them in the past and will use them again. Victor was our technician and he was absolutely amazing!
On time and friendly
There was a noticeable difference in the look of the carpet immediately and when the carpets had fully dried they were soft and not crunchy like with other cleaning companies.
The tech was very friendly, informative and thorough.
There was no harsh chemical odor and considering the age of my carpet it looks very good.
Carpet looks clean and service was very good.
The guys were great. Courtesy. Called and asked if they could come early. Did a great job and were out in no time.
Quality of service, products, results
It smells good and gets the spots out!
Very good job and very friendly
The customer service, fast service, and quality of the cleaning service.
Very thorough cleaning, did not cut corners
Great price, Great job, Courteous and professional employees..
On time and good fair pricing. Nice outcome