based on 39723 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Super nice, professional technician came out and took care of everything very quickly and efficiently. I've never had my carpets look so new and feel so clean! My technician was great to talk with and even provided some aftercare advice for my circumstances. Really awesome service, and very affordable for the quality of work. Looking forward to my next experience with Zerorez whenever that time may come!
service was great, carpet cleaned perfectly! i will definitely be using again
Easy, competitive, personable technicians, organic, non chemical cleaning. nice job and thanks so much
Courtesy , great job, Happy with the work , we have your Zerorez every year
to do our rugs.
Sevano Family Las Vegas
Very professional staff. Carpets were amazingly clean upon completion of the job.
Selling $99 for 3 rooms online and as soon as you add straits to it - it becomes $300... never again!
Arrived as scheduled. Courteous and friendly. Performed service in a timely manner
I have had 2 great experiences within the last year, will for sure use again and will recommend to others.
Ray was amazing! Professional and friendly and did an amazing job on carpet and tile.
No smell, efficient, nice friendly staff
Reliable company! Great job every time keeping my 18 yr white carpet looking great!
Ricardo was efficient and very knowledgable of carpet and area rug materials. My carpets look awesome; my carpets are soft and fluffy; my shag area rugs do to look like clumps but are separated fibers. Ricardo was able to remove a makeup stain in my guest and did a wonderful job on high traffic areas. There is definitely no residue and that is why I hired your services.
Awesome job very informative
Speed and friendliness of staff.
The team was amazing, very professional and efficient. They cleaned the ducts, tile and carpet and did such a good job. Both practiced social distancing, Thank you Kevin and Zak!!!!
Our service tech was Amazing! He worked so hard to help us address some deep down problem areas from our home's former owners. We hired another carpet service right before we moved in and that made the problems so much worse. I was reluctant to hire a second service after paying so much on our carpets the week before, but I'm so glad I did. Our tech was literally on his hands and knees smelling our carpet to see if each area was resolved. Made a huge difference. You have a real gem in our tech, please be sure to acknowledge him for service and excellence!
Carpet was still very wet in the morning. I would understand if it was the whole carpet but it was only sections. I have used you guys several times and this was not what I am used to getting. I don't want anyone getting in trouble or anything,i just don't think technician took his time. I already got a call about someone coming out and re doing it, but I don't have a time frame.
Professional and very detailed
No residue, quick process, good techs.
Already shared my experience
Great customer service. Arrived in a timely manner, was professional and friendly. Did a great and did not leave a mess. Carpets look great.
The technician was professional in appearance and attitude. I would recommend this company and this person to anyone.
On time,Fast efficient very professional awesome to talk to you in the job is done perfectly looks like brand new carpet
FRIENDLY & FAST AND GOOD WORK.
They were fantastic so glad to say I highly recommend they know what they’re doing my carpet looks like new.
The gentlemen that performed the service at my home were courteous and so very efficient. My carpets came out perfect and just like new.
Awesome job done by the crew. Downstairs carpet was filthy from dirt and pet stains. Looks almost new now. Upstairs and staircase was not as bad looks just like new as well. Amazing attention to detail. Thank you. Will always use ZeroRez
I was shown with a light where my little dog has urinated. Then was up sold. After the “cleaning” I bought a blue light and the urine was still there!!!
Such a bummer as I’ve been a LOYAL customer for 5 years.
The 2 service technicians were very professional, friendly and knowledgeable. The carpeting was cleaned without excessive water.
Great friendly staff, quick and efficient, great price!