based on 39718 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Don’t try to order additional services at time of appointment.
Technicians were very friendly and thorough in their cleaning.
All the techs we've had have done a great job. I jave recommend you company to a number of my neighbors and friends.
The pricing was not ever clear. At the end, even though he was trying to convince me I received a deal, I still felt overcharged. He was nice and professional though. The carpets look good.
Price point, speed, quality of service, and professionalism.
you guys get my carpets clean looking and they have stayed that way longer then the last guy we used to use.
Professional quality service
On time, efficient and reasonably priced.
Service was great and quick. Pricing was a bit pricey.
The service pro did a fabulous job. He was helpful and personable. He did an excellent job.
technician was outstanding, arrived on time, was professional and courteous at all times. service as always was top notch.
Extras added on
$99 to $361
Yikes
Stone tile has a film and shows every movement
The carpet cleaning was famaminal, Spotless and completely dry the next day.
My technician "Gary" was a very large African American who was kind and loves his job, he sang to himself and cleaned my carpets with such enthusiasm. !!! BRAVO
Everything was good , professional , courteous and they did a great job
I will absolutely use this company for all of our carpet cleaning again. I was very impressed with how they arrived on time, and was very professional. They came in and made our carpets look so much better than before. I highly recommend Zerorez.
Very professional service, very thorough, and he made sure I got the best deal. My floors look amazing and I'm very happy with the service I received!
Excellent job, excellent technician. I will always use Zerorez from now on. There is one problem: I cannot open my invoice online. Please send me a paper copy of the invoice. Thank you!
Always do a great and professional job !
The guy on the radio said zerorez was the best at eliminating pet stains/smell but my carpet still smells. Maybe not say that on the radio 🤷🏻♀️ other than that carpets look great
Every one you sent out has been professional. And all work came out nice
Professional, courteous, great job and the carpets dry in twice the time of traditional cleaning.
TJ was very courteous and friendly.
In not looking to get him in trouble, we just didn't understand why the use of booties if you are walking back and forth to the truck with them on and back in the house. We don't wear shoes on our carpets so it was a bit disappointing but we figured it was ok since they were getting cleaned. We didn't say anything to TJ, just an observation.
We also didn't understand why the house smelled so musty the entire day/ night after being as we didn't do that many areas. Even TJ mentioned it seemed humid upon completion. it seemed to have gotten way worse after he left. This was our 1st time using a carpet cleaning service so maybe that's normal? ?We do have plush carpeting.
All in all we are glad we got our carpets cleaned and everyone from booking the appt to TJ were very friendly, which we really appreciated. We will most likely be scheduling another appt to finish the rest of the house in the future.
Thank you!
Technician Garry was was professional and thorough, he was great!
The service I received for zerorez was OUTSTANDING! My technician TJ was extremely professional and friendly. He explained everything up front and took really good care of us! I would definitely use Zerorez again and recommend them to anyone tired of hidden cost and over priced service. He even got pots out of the carpet that Stanley steamer couldn't get!
Great friendly staff, quick and efficient, great price!
Super nice, professional technician came out and took care of everything very quickly and efficiently. I've never had my carpets look so new and feel so clean! My technician was great to talk with and even provided some aftercare advice for my circumstances. Really awesome service, and very affordable for the quality of work. Looking forward to my next experience with Zerorez whenever that time may come!
service was great, carpet cleaned perfectly! i will definitely be using again
Easy, competitive, personable technicians, organic, non chemical cleaning. nice job and thanks so much
Courtesy , great job, Happy with the work , we have your Zerorez every year
to do our rugs.
Sevano Family Las Vegas
Always on time or early. Very courteous. Work quickly and efficiently. The rugs aren't soaked when done. Very respectful employees and a great job achieved every time. I have used Zerorez for years! Casey did an exceptional job! Thank You.