based on 39662 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jay did a fantastic job cleaning my carpet I highly recommend Jay & Zerorez.Jay explained
the procedures he used on my carpet.I was impressed with his professionalism !!!!!!
Didn't really make much of a difference in my carpets. Over priced. $620.
Asael was great! My carpets and tile grout are super clean.
Areas pointed out as simple spots & told came out.. did not. Did not close doors to clean carpet behind. Carpet is less than year old… simple traffic areas like steps showed no improvement at all. Carpets were very wet & took nearly 2 days to dry with ceiling fans @ air running.
The representative who called to tell me our technician was on his way was very polite and understanding. The technician Braiden was polite, courteous, thorough, focused on his task, and personable. I would use this service again and recommend to a friend.
I really like that you actually live up to the name and promises of your service - ZEROREZ; no clumps of sticky cleaning product left behind, no odor of chemical residue, no splashes of cleanser against walls or floors, no mushy oversaturated carpet. Great cleaning, quick drying, very helpful and polite techs, all at a VERY reasonable price!
Since having my stairs and hall cleaned Saturday afternoon, I now have dark streaks in my carpet that were not there before the cleaning. The carpet has been vacuumed with a shark and a Dyson at this point and the pattern isn't going away. My stairs and part of my hallway have stripes. It looks terrible and dirtier now than it did before the cleaning. I plan on reaching out to zero rez with pictures and asking for a refund so I can have a different company fix my carpet or having a tech from zerorez come back out to fix this. It looks so bad.
Service person very efficient and curtesy
Tile and carpet are always very clean. Technicians are professional and pleasant.
Friendly staff, efficient, and timely.
THE TECH THAT CAME OVER WAS AWESOME
the tech was friendly and knowledgeable. Thank you!
Michael was courteous and professional; worked quickly and even did a better job than the last technician that cleaned our carpets (I have Zerorez come every 6 months). I had him also clean our tile and it looks so nice. If we can ask for the same technician to come back, I'll ask for him.
Non-toxic products used
The carpet cleaner Daniel was amazing, I would like him to come when we book a carpet clea ing. Superb customer service
The service provided was excellent.
Always prompt friendly and do a great job.
Zach did a great job on my furniture. He was very professional and friendly.
Angel did a fantastic job. We were very happy with the job he did.
Thank you
We have pretty old carpet that has suffered through two teenage boys and a retriever that sheds more hair than she keeps. I didn't think it would look great, but we hired Zerorez when we were moving out just to try and restore things a little. They did a little upsell for a brush service to get the pet hair out. Again, I wasn't hopeful, but paid for the extra service to see what would happen. We had vacuumed well before they arrived, but I was blown away by how much dog hair came up with their brush service. And when they were done, it looked better than it did 5 years ago when we moved in. I'm very impressed.
Tech was friendly, hard working, very thorough.
Frequent deals and coupons, lots of availability
They are always on time, friendly and professional.
The tech was absolutely excellent. He worked so much more carefully and harder than any one has in the recent past. Our 30 year old carpet looks, feels and walks like brand new!
Thank you Zerorez!
Great employee's.
Joe was very kind, friendly and thorough. I recommend him as a carpet cleaner. He represents your company well. Thank you.
The technician was very thorough and pleasant! The carpets look fantastic!
Friendly, efficient and reasonably priced.
Exalent

Don’t know about products. But service was great. He did a fantastic job.