based on 39659 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good quality service at a reasonable price.
That was awesome, excellent service and job, carpet looks great
I think they did a nice job however they had to come back to treat an area that was not done. Also there is a spot that they were supposed to get out a slight stain and they forgot to try.
Jay was very professional and courteous. He did an excellent job with steam cleaning our carpets & performed the necessary cleaning for our dogs messes.
Jay is an outstanding team member of zerorez! Thank you Jay!
The cleaner was very pleasant and professional.
Very efficient, arrived on time, took care not to damage anything and the techs were polite.
Great job! Professional, courteous and clean carpets!
Fast, efficient, friendly technicians, and great looking carpet and upholstery
I scheduled carpet cleaning for our office and most rooms look good but the main room that had a lot of stains looks worse than before. Our manager is very unhappy with how this room looks. I was told the cleaning would probably take about 2 hours, and they were done in 1 hour. I feel they should have spot treated the problem room first, so it had time to sink in and loosen the problem spots. It was a Friday afternoon, I feel like everyone was in a hurry to get done and be out. The guys were very nice and polite, just feel like more attention should have been given to the problem room.
I just like how fast and efficient it is every time
Reliable, well established company
Professional personnel from the time of scheduling my service to the cleaning of the rugs.
polite and knowledgeable.
They were very prompt, did a great job, and did it for a fair price. Really impressed with them and will be using them in the future for anytime I need carpets cleaned.
Great product / service!
Zerorez is dependable and provides a great cleaning. We had a bedroom carpet floor, an area rug, and a sectional sofa cleaned. The technician showed up on time and was able to remove two stubborn pet stains from the carpeted area.
Technician (Angel) was amazing. Explained the different services/pricing without it feeling like he was trying to "up-sell" us. Super friendly, thorough and done in a reasonable time, considering how much he had to do!
Great service, results spotlees, For sure I will tell my friends about it
Past experience
Your man left a lot of water on carpet. Especially in the upstairs bathroom. We had to mop up water around the toilet. The rest of the house is taking a long time to dry. Nice man, but didn’t suck up the water as much as we thought.
Great service people, easy to schedule and they do a super, quick job.
Name removed
Our technician was very informative about what was being done and was very polite in the process.
He was professional the entire time. Informed us of his progress and showed us what was done when he was finished.
The sales invoice was silent about NUMBER OF RUGS serviced. FYI, you are cleaning FIVE (5) rugs.
Best customer service and they always leave our carpets looking brand new! I will never use another carpet cleaning service! Zerorez is no.1
Clean and free of extra chemicals, friendly and consistent staff
They were on time & did a magnificent job. They fully explained each process they had to offer & did not upsell if it was something we didn't care to have. Will G. & his assistant were courteous & pleasant.
Carpet always comes out clean and dirt and stains are removed. Carpets are not saturated so they dry quicker. Representatives are professional and courteous.
Efficient and reliable and friendly
Every time we get service from Zerorez it gets better and better. Jay was absolutely 💯 terrific and we look forward to working with him again. He went the extra mile and took great care of our specific needs. We would give him an ELEVEN if we could.
Joe did a fantastic job. He explained everything that he was to do to my satisfaction.

Love the way it dries in 24 hrs !