based on 39700 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Representative was very professional and did an awesome job!
Friendly service techs who went above and beyond expectations to ensure our satisfaction with the completed job.
Very happy with the results, carpet looks great and so was the service.
I was quoted a certain price for all of my carpets with the upgraded treatments, the tech gave a quote that was dbl the cost with the treatments.
It was like false advertisement just to get the tech to my house and BS me.
I was late on meeting, my fault, and the dog got out and they got him back,grateful for that,
but service and pricing is inconsistent and ridiculous for the cost to clean carpets with a brush and little bit of chemicals.
Ive used 2 other carpet companies that do the same job with the upgrades around 260 or so..
$480 to get carpets cleaned ? I dont care how they sell it, its shady.
Dontay Washington did an amazing job on our carpets and also he was very respectful and I would recommend him and next time I want my carpets cleaned I will request him.
Excellent!
Excellent service as always.
Do a good job without chemicals
Thorough job, removed all stains, carpet looks great!
We have a couple of spots that came back on our carpet. They did not really show up until a couple days after it was cleaned. Can we have someone come back and look at them?
Always on time and great caring service
Great price. Great job! Professional.
Very professional - rugs cleaned up very nicely.
Very good job and timely . The gentleman was friendly and polite..
We were very satisfied with Zerorez's products and service. Cory - the Service Person will very knowledgeable and provided excellent service.
Zerorez has been cleaning my carpets for 15 years. I am always satisfied with their services
and reliability. Also on Dec. 4th Tracy cleaned our carpets and I just want to say he was
very informative and polite as well as doing a very good cleaning of our dirty carpets.
Thank you Tracy!!!
S0 far so good
Fast Service
Our floors and carpet came out like new
On time and price quoted.
Friendly, speedy and professional.
I have always had great service, from calling and making an appointment to the people doing the carpet cleaning. Everyone seems very interested in helping me create a healthier home. I am sensitive to smells and chemicals and I never have an issue. I have older cats, so my carpets have the challenges associated with those body fluids ending up on the carpet. We have started getting the protection coat, which smells like oranges and lemon….bee’s apparently like the smell as three of them came to visit while the door was open. I love that the steam process feels cleaner and the carpet feels much cleaner and softer, once its completely dry. Victor and his coworker were wonderful. He/they and my husband apparently enjoyed a full conversation and the process was fast and through.
Isaiah was really knowledgeable and helpful. My service went smoothly.
Isaiah was very professional and polite. Our carpets look amazing!
Wonderful job! Quick, clean, great customer service. What more could I ask for. Thank you Zerorez.
24 hours later the rooms still smell like gym socks. The rooms smelled good before the appointment, but everything was damp and stinky afterwards.
My technician, TJ was awesome.
Very nice people, they did a great job!
Carpet always looks perfect when you are done. Derrick was a doll, as are most of your employees. Thank you for your services.
The guy who cleaned my tile was excellent and very professional. His name was Major.