based on 39700 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast and reliable. Great employees.
Marcus brought our carpet back beautifully! Great Job.
I like the staff, phone personnel, cleaners and all affiliated with Zerorez.
The living room carpet is 2 years old, my renter in the house was a recluse,(never had anyone over), with three indoor cats. The living room carpet (after me vacuuming it three time...cat hairs) no spots or stains, just had a lot of cat hairs. The second room (guest bedroom )was the one with the carpet which she closed off (always kept the door closed), and never used that room. So the carpet was clean, I know because I vacuumed it before your cleaners came. My handyman tracked some muddy dirt on his shoes in that room to fix the blinds...so I had two dirty shoe prints in the carpet, I pointed that out to the cleaner. I left him to clean the two carpets, when I returned I noticed the guest bedroom still had those two dirty spots.
Sincerely,
Name removed'
My couch was wet for almost 3 days, when I was told it would be wet for up to 4 hours. There were stains on the side cushion and couple of pillows that were still there after the job was done. I could not use my couch for 3 days due to how wet it was. It also started to smell since it was wet for a long time.
Great work
Great job by Jasper!
The thoroughness! Jasper, was ver thorough with everything he did,
In a timely manner.
Great service provided every time!
This company is unbelievable. The service is superior! They came the same day we called to deal with a stain that would have potentially ruined our carpet. They use the BEST process with no chemicals and get the carpet truly clean. No signe of any stain!!! They have been providing thier services to us for over 15 years. Dont use anyone else!
The carpets look great. Your staff was great. Dry time was about 4 to 5 times longer than stated?
The team who cleaned the carpets were very professional and they did a great job on the carpets.
Major was amazing - did a great job and the carpets were 100 times better than the condition they were found in.
Zerorez does a great job of cleaning my carpets. They are professional, friendly and on time.
Very nice workers (Ethan), great communication, quick and efficient work.
Great service and friendly people.
Always do a great job !!!!
good service arrived on time
Reliability and being on time.
Jasper H did an amazing job, called in advance to let us know his schedule, and took his time to do a great job. We will request him in the future.
Will was excellent! My carpet looks the best it's looked in over 14 years!!
I was very impressed with the job and with Eric who did the work and I would highly recommend your service.
We love that you are all very professional and respectful of our home. Of course you always do a great job.
Corey was prompt, professional, knowledgeable, and most of all did a fantastic job on my carpets!
On time and do a good job.
Not only does my house look new again, but Carlos and Derek were amazing! They were so friendly, professional, and knowledgeable. I am now a customer for life and will be using you regularly. 100% satisfied. Thank your
Great service but expensive
Victor and his crew were very professional and explained the cleaning process in great details. They were quick and proficient. The rugs looked great. I would recommend them and I will definitely call them again when I need my carpets done.
We are very happy with the carpet and tile cleaning. The person assigned to clean arrived on time, detailed the procedure and cost before beginning. We were happy with the results
clean carpets, good carpet technician, Isaiah, who took good care of us....
Michael was very friendly and efficient. Him and his partner got the job done in about half an hour. I was very impressed with how fast and thorough they were. And the product they used smelled fantastic as well which is a plus cuz I have severe allergies and have a hard time around certain products. The fact that they’re all natural makes it worth it! I would definitely recommend to anyone I know. Thanks Zerorez for fantastic service! 😃
The service person was so nice and polite, plus he did a great job on the tile and grout.