based on 39697 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was very thorough and respectful. I would highly recommend their service.
They cleaned the air ducts in my house and were very thorough and professional. During the work they were careful to not damage my property and vacuumed afterwards. The charge for the work was also reasonable.
Responsive, professional service at a reasonable price.
It was very quick and I feel as if it was not cleaned thoroughly
I have always been very happy with the service and professionalism of the technicians. I will never use another company.
Great service, carpet looks like new.
The technician was polite - the carpet looks great - it dried pretty fast considering the weather was chilly and we couldn't keep the doors open very long! We will use them again!
I have had my carpets cleaned and my air ducts cleaned and they work very hard to please the customer and do a great job- I will continue to use their services.
Great experience. Dries fast.
All!
I was quoted 111 for three rooms. When the rep got here he presented deep clean and protectant - get the deep clean for $35 per room and get the protectant for free. Then later the bill came to $210.??
I was working when job was done so I paid and signed. There is still spots in different places in all three rooms. - I spent hours moving furniture and stuff with a shoulder issue to get the most value for my money- yet the rooms still appear to be dirty.
Not impressed with the quality of the deep clean as the floors still appear to be dirty.
I was planning on getting floors cleaned again in a 4 months, as I have other rooms that need service - I will be looking for a new company- add say they leave no reside etc on carpets - yet it appears all the same spots and dirty is still there when they are done.
Carlos was great!
Up-to-date - easy to use.
The person I made the appointment with made no reference that a larger matter bedroom would cost more or that closets aren't included in the price of the room. Or that we might need a deodorizer at an additional charge.
One of the guys who came, put his shoe covers on in the van, walked outside to the front door. I asked what's the point of them if you put them in before entering the house?
The other guy was more of a salesman. He shined his light to show me the pet stains. My husband bought one and there are still pet stains. They should use their light to show the stains have been removed. But maybe they don't because they aren't?
No chemicals...just alkaline water!
The carpets came out really clean, and Zac did a great job.
The quality of the service, no chemicals, and no trying to up-sell additional services, not ordered. A good company to serve YOUR needs.
I do the absolute best job in cleaning carpets of any company I've ever used and therefore I've stayed with you the past several years
Wanted to charge me $700 for a 20 minute cleaning. I had moved furniture and vacuumed as requested. Last time it was $305 this time $380.
I didn't need any "extra" services and the gent who did the cleaning did a fantastic job. I waited to rate this service until the carpet was dry (so I could walk on it) and found all the rooms to be great. I would definitely call them again.
It is fast, clean and dries quickly. The tech was knowledgeable and efficient.
My technician Major. Very professional and willing to go the extra mile!
On time and a job well done.
It was nice to have a professional like Isiash, he was very easy to talk to and understood
What we expected.thanks
The job was very well done and your technician was kind & thorough
My carpet looked like new after being cleaned by Zerorez. Will and Jasper explained the process and pricing with me and we’re friendly and did excellent work.👍🏼👍🏼
The service person was so nice and polite, plus he did a great job on the tile and grout.
Fast and reliable. Great employees.
Marcus brought our carpet back beautifully! Great Job.
I like the staff, phone personnel, cleaners and all affiliated with Zerorez.

Good techs, affordable and water use only.