based on 39634 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt and great clean job done
I love Zerorez because it pet friendly and doesn't leave a residue and dries fast .
Great service!!!
I love the fact that there are no soaps used during the cleaning process. The technician that serviced our home was professional, prompt and very informative regarding our carpet maintenance. I highly recommend Zerorez to anyone looking to get their carpets and/ or upholstery cleaned.
⭐⭐⭐⭐⭐
Customer service excellent and knowledgeable and thorough cleaning. The floor was cleaned excellently.
Our Serice Tech was so pleasant to converse with and to make sure we liked everything that he did.
Angel always does a great job!
The product took out several pet accident stains. And the technician was personable & suggested several tools to make my cleaning easier.
Great Tech good personality and did a great job
associate was on site in a timely manner, and the service was great service keep it up
We are very pleased with the services provided by Braden when he arrived at our house on time. He was very professional while he cleaned our carpet and explained what areas needed extra attention. When he was finished with cleaning the carpet he explained how long before we could walk on the carpet. He is a good employee representing Zerorez very well. A job well done!
Ed Last name removed, Homeowner
Courteous & polite. Careful with his job .
Once again we were extremely happy with our Zerorez experience. Prompt, friendly, and professional. Excellent!
I was very satisfied with the carpet cleaning. Will did a great job, he’s a very nice guy.
Brayden was friendly, very professional, did a fantastic job on our carpets. We have used Zerorez alot of times, but I have to say this has been the best service so far
The young man who did the work was wonderful! However the person who took my call and did the sheduling did not inform the the man who did the work of what I wanted done. The person who tool my call and scheduled the work did not give me an accurate price. The phone person needs to be retrained. I was not happy when I had to,pay more than previously quoted.
Daniel was very efficient, knowledgeable and courteous. I’ll definitely request him again in the future and recommend him to others.
The technician was efficient, friendly and professional. I will keep his name for next schedule. Highly recommend the service.
Efficient use of my time
For the first time I was disappointed.Your technician was in here for then fifteen minutes also, he left a spot on my stairway. Where is liquid dripped it on to the carpet and left it stained. I was hoping maybe you'd be able to send another technician to do the job
Name removed
Phone number removed
Safety hazard increased falls ;
Carpet left wet and crunchy, with areas of demarcation where service was not provided;
*Excessive fees :excepted < $300, exceeded to > $700, For less than 90 minutes!
Technician kept on shoes after going in and out outside floors
Technician observed multiple times texting on the phone: not working
Company offer re-service instead of refund of initial payment: Measure of resolve office manager stated “ I can tell you now he will not issue a refund “ We are a 4.9 rated company “! As a customer I would not have been subjected to less than satisfactory experience neither forced to accept a redo over a full or partial refund is most egregious from a company with an alleged 4.9 customer rating.
Mikel did a suberb job. He is professional, polite, thorough, explained exactly what he was going to do and did it.
Great service and excellent job!
My service tech was such a delight to work with. Did a great job.
Really do a through job. Reasonable prices, excellent quality and service..
My service provider Jaydon- did a good job and I paid extra for the super cleaner and it got out stains that I didn't think would ever be removable.
Fast efficient effective
Our carpets are 11 yrs old and after your cleaning they look and feel great.
The technician was very helpful and completed the work efficiently.
Bradley did a great job.
Best carpet cleaning we have ever had. We do it every six months but this time it was a superb job. Kudos to the technician.