based on 40881 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I'm very impressed with the great job that Steve did on the bedroom carpets.
One bedroom had a very dark, dirty corner and he was able to clean that as well.
Thank you for making the bedroom carpets look like new again.
Dee
Great!
I have already referred a friend to this company because their carpet cleaning process always removes periodic dog urine stains and odor, the drying time is reasonably quick, it leaves the carpet looking great, my home smelling fresh and it all comes with a 30-day guarantee. Watch their video and give them a call. Scheduling is fast and friendly. Best process and best company!
Carpet was cleaned to our satisfaction.
The price was reasonable. The online process to book an appointment was so easy. My technician Braiden was fantastic. He showed up o time. He was friendly and was sure to explain everything.
Cleans well. Cleanliness last longer than others I've used.
Professional friendly and corteous
The carpet wasn't as clean as it was in the past, though I paid extra
Was professional on time did a good job price is reasonable polite. I think his name was Javier.
Excellent job, fast response for dog accident carpet cleaning. Thank you Zerorez!
The guys did a great job. We were very satisfied
A good job was done in some areas where there were marks on the carpet that are gone now.
However, there appear to be new dark marks in some areas of carpet that were not dark before cleaning. At this time, my perception is this cleaning was not as good as the prior cleaning, especially as the technician upsold me over $200 above the quote I was given over the phone.
There also appears to be an extra non-existent room that I was charged for on the bill which has already been paid.
24 hours after cleaning, I'm disappointed.
I’ve used Zerorez for over 15 years for carpets, grout and ducts and have never been disappointed. Love this company!
I was just amazed with zerorez. Love your company
Easy to quote, schedule and pay. Service was quick, effective and professional.
The professionalism of Angel, the technician who was punctual, thorough in handling the entire job of chairs and sectional with such care and detail.
He was pleasant and made sure all my concerns on the fabric cleaning were fully addressed.
The staff scheduling the service were also very professional.
The results are stunning and I’m thrilled!
Ethan did a great job!
We love the service you provide. Our carpet is always cleaned and smells great. Our technician Ritchie was awesome.
My carpet looked horrible but after Tracy did my carpet my god so so much better cleaner. I was a little skeptical I had someone come out 5 months prior but by a week my rug looked basically the same. But not this time thank u again awesome job. Tech was also.very polite and explained whole process kudos to him definitely 5 star customer service
I've used Zerorez numerous times and they always show up on time and get everything clean. Great communication through the service.
It’s amazing how clean the carpet is! Ricky was very professional.
Quick and easy scheduling, driver arrived in correct timeframe and was friendly and efficient.
good work, easy to schedule, professional staff
Paid $300 for steam cleaning my sectional... Joe added bio something to get the pet odor out and unfortunately none of that worked... Couch also felt crunchy afterward. 😢
WILL AND SOL WERE GREAT AND DID A GOOD JOB.
A $35.00 per room quote ended up with a $700 bill so was disappointed
In the phone operator not being more up front.
your representative was on time and the cost of your service was very reasonable
Was very pleased with the whole experience from start to finish!
Non-toxic
When I scheduled my appointment to have my carpets cleaned, I requested Daniel. He cleaned my carpets last year and did an amazing job. On my recent cleaning he called to let me know he would be coming early, He had an another fellow with him, they were a great team, professional, friendly and did a great job. I highly recommend Zerorez, I have used them for years.
The service offered by up selling. The products used & his use of time!