based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our tech, Lee, came for an estimate but wound up doing the job right then because the price was so affordable! He was quick and efficient and our tile floors look brand new!! I have already recommended Zerorez to 3 of my friends and I hope they follow through; they will be delighted with their results!
The representative, Angel, was very knowledgeable, personable and professional. Our carpets and area rug look amazing and smell so fresh.
I really like there are chemicals.
I will for sure be a repeat customer.
Friendly & knowledgeable. Stephen & his assistant worked diligently on hard spots & helped us estimate the size of the next area we need to tackle. We actually have already made our next appointment as the painter completed the next area!
Lee was fantastic and friendly. His work was quick and thorough.
I liked that Steve was patient with my many questions, he was very understanding and helpful. I also love how my hallway and stairs came out
Professional, carpets look and smell great.
Excellent work done - as always! Techs are polite, helpful and professional. We have used Zerorez for many years. Never would use any other carpet cleaners since the first cleaning by Zerorez. Carpets are soft and clean, clean, clean!
Carpet is clean
They are eco friendly & dry quickly
My tech was super professional!!! He did a better job of cleaning the carpet than anyone before him. Sooo happy that I got him.
Very nice and polite and professional.
Richie did a great job! Carpets look great.
The professionalism and quick service
Daniel, the Zerorez service rep was efficient, knowledgeable and courteous. A job very well done.
Good service and pricing
carpets look fantastic and took such a short time to dry
Steve was on time, kind, and incredibly quick. Not one single issue with our service.
On time and very efficient
Technician said he removed a tea stain but when carpet dried the stain remained. He also sloshed and left fluids on areas outside carpeted area
Very friendly and fast service.
Service was fast and clean. Ricki explained what he was going to do. He was very personable. Job well done!
Please do not use my name for any publicity. Thank you.
Service was excellent! They did a great job! Friendly, caring and professional.
Easy reservation process, communication to confirm appointment via e-mail, text AND a phone call, and the technician did a great job: quick, thorough and knowledgeable. Great value!
Tech was great but forgot to clean the tile by the firrplace
Prompt service and they did a great job!
Good quality service and the cleaner was friendly and efficient!!
I am always pleased with the results of having our carpet cleaned by ZeroRez.
The technicians are always very professional and polite.
I've used them for years.
Ethan was conscientious and efficient, cleaning the sectional along with the carpets.
prompt, and left my carpet clean, exceeding expectations
I heard about these guys on the oldies station so I thought I would try them. I've used them twice now and am very pleased with the results. We have a 15 year old carpet and it looks really clean and a whole lot newer when ZACH (ask for him, he's the best) got done. He was very careful not to damage the walls or furniture. He did 4 bedrooms and a hallway - all had to be treated for 187$. It took almost 2 hours. The carpets take approximately 24 hours to fully dry. 100% worth every penny.
The gentleman who cleaned my carpets was professional and did a good job. However, I was very disappointed to see that once the carpets dried that many of the pet urine stains that I thought were corrected resurfaced. It was a lot of money for me to spend and I don’t know that the results I got were worth it, unfortunately.