based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Remarkable
Very pleased with the job. Would recommend to friends.
Fast, courteous, excellent results at a reasonable price.
My carpet looks so bright after Zerorez has cleaned it.
100% satisfied! Carpets look amazing!! The guys who came to our home to do the work were extremely friendly and professional. Customer service top-notch. Can’t say enough great things about Zerores. Will use only them in the future for whatever services they provide.
Major was a wonderful service provider here in our home for our carpets he was extremely personable and knowledgeable!
We would highly recommend major and your company ZeroRez to anyone and everyone!
Service was excellent. Daniel was on time and did a great job. I like the idea there are limited chemicals. We have four cats and it does make a difference to them. Carpet is clean and soft. You can really see the difference.
On time and efficient, did an excellent job.
I really enjoyed our service tech Tracey. He was very informative and an absolute pleasure.
The technicians always do a thorough job.
Did a great job and very professional!
WE LOVE THE PRODUCTS AND PROCESS YOU USE. YOU DO A BEUTIFUL JOB GETTING THE CARPET CLEAN WITHOUT RISIDUE (SPELLING??) YOUR GUYS ARE ALL VERY NICE AND FRIENDLY PLUS DEDICATED TO DO A GOOD JOB. WE WOULD NEVER HIRE ANYONE BUT ZEROREZ!!!
OLD BUT VERY CLEAN IN SUN CITY SUMMERLIN
So easy to schedule and service itself is super quick. Friendly reps.
In all honesty everything was great. But when everything dried the pet stains were still pretty yellow. We paid for the bio something treatment Specifically for the pet stains and it didnt do enough. Otherwise you guys were great
I really appreciate the care & respect the technicians showed to my property.
On time, fresh orange scent fluid, curteous employee. Ease at scheduling appointment
Value. Service. Quality
I have used your services and product for several years and have been very impressed and happy with it.The crew have always been very professional and friendly with answering your questions and provide help when needed. Have had carpets,tiles and vents cleaned and am very happy with all of them. Will get the carpets done soon when the weather warms up a little more.Will recommend the service to family and friends.
They are always on time e or earlier, give plenty of updates, efficient and clean.
I already completed a survey, but I’ll do it again. You recently cleaned our stairs and my wife isn’t pleased at all. She felt the person cleaning the stairs rushed through the 2 flights in 10-15 minutes and left. There was also a minor stain, but a stain nonetheless left untreated. My wife cleaned it after your guy left. Just not very happy with your service.
If you’re interested in making it right, I suggest offering to clean them again or returning our nearly $200.
Did a nice job cleaning my Travertine
They work
The gentleman did a superb job in all 3 rooms and tile. He was friendly and gave us helpful tips with some pet stains.
Carpets come out very clean and dry fast
This was my second time getting a cleaning on my carpets. The first time it was fabulous, but the second time was not what I was expecting. This time I had less room to clean, and while I had a great discount for the protection that I got, the cleaning was not done correctly or properly. Now, I can understand stains, however, leaving a section dirty as you can feel the dirtiness on that section of the carpet as it was not clean correctly. I initially recommended Services as the first time that I had my services were pretty awesome , but I’m afraid I cannot recommend moving forward as how I was completed. It will be great if it can be redone on the section where it’s dirty. I had not had the time to submit my feedback earlier as I had surgery this past week. Thank you.
I was satisfied with the cleaning
Fast service
Prices went way up
The technician was very professional and explained every aspect of the process. The technician is polite and courteous, he very helpful helping us move furniture around.
Very professional, friendly, knowledgeable employees who do an absolutely awesome job! Special kudos to Daniel who went over and above my expectations by giving my old carpeting new life by applying extra effort to eradicate old stains! He’s a gem & deserves special accolades for representing your company so favorably!! This is why I’ve been a repeat customer and heartily recommend your company to everyone needing your services! THANK YOU!
👍🏼❤️👍🏼