based on 40008 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was friendly, professionaly, timely and effecient. Products seem to provide the highest quality in carpet cleaning.
The results of your cleaning on our carpets is unbelievable. We have used your company many times and always have been pleased with the results.
I've heard a lot of good things about your product, and wanted to try a different way
of cleaning carpets. My past experiences haven't been all that good. I like the fact that
it takes only 4 hours for the carpet to dry. I've had to wait up to 8 hours for other
companies. My carpet looks and feels great.
My husband and I were actually not satisfied the first time we received your service. We feel your technician should only have spoken to us and not to our renters about the state of our carpet and your services offered. This created a big problem for us. I spoke with your receptionist and requested that your manager see the situation for himself. He came out right away and we discussed options. The next day, your manager came back, addressed problems that were found on looking at the underside of the carpet, redid the carpet on both floors and handled a difficult renter with both patience and grace. I was very impressed with him. Because of him (I think his name was Mike), we will use your service again, when needed. Thank you for caring enough to turn the situation around.
The man that came out was very professional and courteous! My only complaint is that we have some spots that are resurfacing.
It came clean!!! Stanley Steamer couldn't do that. And no chemical odor.
Girl that I set up the appointment with was rude on the phone. Also, I told her the purpose of the appointment was for pet treatment and she gave me a quote. When the tech showed up he wanted to charge me an additional $40 more than I was quoted.
The carpets dry quickly...the tech was on time and very professional. The pricing is great.
I was quoted $99 for carpet I said I had 4 chairs small kitchen Tech came and quoted me $180! Don't know how 4 small chairs would be more than a rug
It took a long time to dry and some areas are looking dirty already
The The Technician was prompt, the service fast, and we got some some good tips on keeping our carpet in shape.
You are prompt, courteous, the carpet is fresh (not crunchy) and the service persons are extremely competent and knowledgeable. I would never use any other service.
Thank you!
very professional, well dressed, very respectful, and did a great job.
Carpets came out great. BUT, took alot lonmger to dry than what was told. 3-4 hours vs. the 16 hourw it took to dry. Expensive, but you get what you pay for.
First of all the serviceman, Brett, was so professional. Secondly, my carpet and sofa look fantastic, almost brand new. Great Job!!
I feel that you have one of the best cleaning services in town. I always know that the carpets are as clean as possible.
fast,clean & simple.
Excellent service, I am very pleased with how clean our carpet came.
My carpets are returned in beautiful condition. Colors are vibrant; looks brand new. The guys are very polite and considerate.
The response was timely and the service was great. All the stains and dirt were removed very satifactorily. The service was excellent and I would recommend you to all my friends.
The guy was very professional and did an excellent job especially on the very dirty high traffic areas.
I simply want my carpet cleaned-really cleaned. Since I am on a very limited income, it is important to find that one company or product to fully satisfy my needs ALWAYS! This company has. Thank you.
They were professional, helpful and did an excellent job.
Everything promised on the radio commercials was delivered and beyond. Absolutely no
odor, carpet looks fabulous, the specialist was very professional, knowledgeable, prompt,
and extremely courteous. The entire experience exceeded my expectations.
My carpet was clean! I hired your company to do a job and it was done to my satisfaction, that is all I wanted no more no less and your technician was prompt, efficient and pleasant.
Carpeting looked and smelled clean after the process.
The professional and courteous service.
I like the clean feeling on the rug after the service. I also like that there was no smell or chemical product used.
On time,answered all questions, very professional,cleaning was excellent.
You show up on time and do a great job. Carpets look great! I have had a couple of different gentlemen clean our carpets and they are always very nice and take pride in their work.