based on 39658 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet was left very wet and took a long time to dry. Some areas of the carpet were not dry by 11 p.m. I do not know if this is the normal procedure or not but the next time we will schedule an earlier appointment. The carpet looks much better.
Everything. On time, courteous, no left over dirt attracting, nasty feeling residue. Price, a little higher than most, but when you consider that you'll have to have the "other guys" back 3 or 4 times more often to maintain just the appearance of clean, it's actually quite a bit cheaper!
First of all, we liked the young man who came fo shampoo our carpets.
Ricky was neatly dressed in appropriate work attire. He was friendly, polite and efficient.The needed work was done very quickly.
I continue to evaluate the cleaning, because I'm watching to see if stains will rise to the surface in the days after the cleaning... so far that hasn't happened.
The carpets in both of the rooms that were cleaned look beautiful and new.
thank you.
Name removed
great men and great service
I like the process whereby pure water is used to successfully clean carpets. The technician did an excellent job cleaning the carpets and explaining the process.
Zerorez technician was very courteous and accomodating,and carpets looked beautiful!
I like the fact that Zerorez is non-toxic to humans and animals, does not have leave chemical residue and does not have a chemical scent. The technician who provided the service was friendly while still being professional. He was very informative while answering my questions. I have and will continue to recommended Zerorez to others.
Zerorez came highly recommended. My renters said your company did a fantastic job. I was pleased about arriving within the time promised as well as Roy notifying us you will be there in 15 minutes. He wasn't there long and the carpet was dry in no time. Thank you! I will be calling again. Amy
Special thank you to robert. He did a good job and
did the best he could to do what he could with
my limited budget. I didn't realize the actual
Color of our tile and carpet. Smells clean.
Thank you for his professionalism also.
Very knowledgeable.
Every phase, from ordering your services, to implementing them, were a-one professional
A little expensive.
I had a real dirty carpet. I was going to replace it. Then someone recommended that Zerorez can fix them, but not really. There were still some "gray shade" at high traffic areas. for certain really I still have to replace part of the carpets.
Watch the hose rubbing on paint. It makes black marks on the wall and base boards. Other than that service was great!
Very friendly and professional service. Carpets look great without any chemicals or soap.
Our tech was very nice and did a wonderful job. He did what I requested and explained what the procedure was. I am very impressed with Zerorez like the feeling of the carpets afterwards. I will definately recommend your service anytime. Thanks for a great job.
this is our second rug cleaning with zerorez and we will not have anyone else clean our carpets. you are the best. thank you......carpets look like new yet again.
Roy did a great job getting stains out of the carpet that 2 previous cleaners were unable to remove. The stairs also look almost new again after 7 years.
Our carpet is clean and they smell fresh.
Technician arrived early, worked hard and was very nice and professional. My carpets look great. I couldn't be happier.
Your associate was professional and neat.
Bob was great! Very thorough with job. He made sure I knew if something was not right after everything dried, I could call and they would come fix it to my satisfaction.
The chemical free cleaning did a great job! Brett did an excellent job explaining everything to me and took great care in my home. I would definitely call again in the future. Thank you!
carpet. Unfortunately, I recommended Zerorez to a business last wk and they were stood up. Not good business.
Technicians are very professional.
Our stairs were left rather wet. It took over 24 hours for them to dry and it left an unpleasant odor during the process.
The smell of my animals was still in the house after you left and didn't animal protection spray on top.
No rug cleaning company has gotten our rugs as clean as Zerorez!!
It works
It cleaned without soap and Ricky was extremely nice and did a very good job.
Very effective