based on 39676 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very efficient
Daniel provided an amazing service. Very professional and honest.
Just one of the best carpet cleaners
Good quality work
Will and Travis were very professional and did their job exceedingly well! Would love to have them return!
Did not get all the dirt but perhaps no technique would at this stage
Technician was very helpful though
We liked the tech and were happy with the results.
Did not get all soiled areas totally out. Employee was great!
Clean only in the specific area designated by the client otherwise it leaves streaks and very noticeable changes in color.
Our carpets and sofa are very clean, and look great !
Efficient, friendly, knowledgeable technicians and no harsh chemicals.
The man who came to clean was great!!
It does a fantastic job. It cleans so well and it's stay strong for a long time. Your product is great. I will always be calling you for service. Thank you.
Your salesman up sailed like crazy and then we say yes, and it doesn’t even look like he cleaned my carpets. He arrived and left within 40 minutes that was set up and tear down and clean carpets in 40 minutes yeah no Bueno
Clean carpets and came on time
Great service
The cleaning did "zero" for my sofa and chair and may have actually made my furniture look worse. I had previously had the same furniture cleaned by ZEROREZ and I was extremely happy with the result. Before contacting your company this time I had has one cushion dry cleaned and it came out beautiful. I don't think your company used the recommended solvent, I hate the result and will never recommend your business.
The service was excellent. My tile and grout look brand new as does the carpet, couch and recliner.
I’m very satisfied.
Thanks.
Great product. Your service crew was on time, competent and friendly.
Great job on old carpet. Almost looks like new.
I like that my rugs didn’t need to leave my house and the process is quick and very reasonable pricing. Plus there are add ons like spray for my cats dander so that people with allergies don’t feel as bad.
The technician was great very professional ...carpet was dry in a couple of hours ..and gave me booty's to be able to walk on the carpet before it was dry..
The guy who did my place was personable, and professional. The work looked great and was done quickly.
Excellent service and fine results. Thanks Talon!
Cleaned shower tile. Brought back to original new look.
Great service and communication. Will definitely use Zero Rez again.
representative was friendly and good at his job. carpets look beautiful. i wouldn't use another company.
The tech did an amazing job for us. The tile floors and carpets look and feel great. The price, however, was surprisingly high. $1,550 for three hours. It's a big house, so I get that it would cost extra. But that's a lot of money. I'd have a hard time recommending you without at least telling people how much it's going to cost them.
I love Zerorez. My carpet is very old, yet you guys always do a great job. Over the years, I have not experienced any better carpet cleaning service, even at higher prices. My service tech this time was very helpful to this old guy, helping me move some of the furniture. He was very careful not to leave any overflow on the tile. That was very thoughtful. I will happily continue to use Zerorez. THANK YOU!
Attention to detail. Great follow-up and follow-through. Customer service and communication, as well as promptness and professionalism all excellent. Overall A+++