based on 39676 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had air duct cleaning done within our home and Joe and Travis were the technicians. These guys were fantastic! They were on-time, explained everything step-by-step and in detail, and also fixed a duct problem that was previously unknown to us. In short, great company, service, and technicians. We will definitely use ZeroRes again!
Always my go to place when I am needing carpet or my couch cleaned. Does great work and will definitely be coming back.
Bernardo was very professional, explained everything that he was going to do and informed me of other things I can do to maintain my carpet.
Professionalism, personality, and product. Will G is a good representative of Zerorez.
What i like about your services was that after the airduct cleaning, it fixed our allergies in the house. Meaning it had a high quality clean.
All the above is what we like. The product is superb, the technician are professional and the end results in our home (floors) are perfect.
Angel was amazing! Great service and very quick 10/10
Great customer servie and work man
The second time I’ve used you guys and you guys have done a great job each time. The young man that came in yesterday was very professional.
Zerorez is my go to for carpet cleaning in Las Vegas! Had an emergency and they were able to accommodate a same-day appointment. And their services good as always! I am a Customer for life.
They work, the people are professional and courteous. The products are pet and environmentally friendly
I thought it was quick and painless and bernardo was great
They were very professional and approachable. They were fast and did a great job. Reggie was so nice even though I emailed him a million times :) Thank you for the great work :)
So,
This company sends out promo coupons, but we are always hustled to pay more...every time...just kinda tired of it is all.
Lack of communication.
I called up zerorez yesterday June 17 and I said that I have a doctor's appointment. They said that the worker will be at my house between 2 thru 5 pm.
I said my son will be at home. I asked the
Office person how I can pay them. He said that he will send me a link and I can pay to that link.
When the worker came to my house, he told my son that he will not finish the work because he wants the payment right away. I told him on the phone that the office person said that he will send me the link.
Employees always seem diligent. Willing to work on fees.
Easy to schedule, on-time and professional
Great service
Doug called me on 6/13/24 and I called him back; no more follow up as I reported that I had some paint scratches/damage from last visit
AWFUL JOB! I had to call them back out to redo the job! I'll never use this company again because this is twice we've called them and were disappointed in their work!
Will and his partner did an excellent job cleaning our carpets and sectional. Everything looks and feels great. We always expect and receive excellent service from Zerorez.
Scheduling process online was simple and convenient. Tech called ahead and arrived earlier than scheduled which worked well for us. Tech was professional and completed the work with no issues.
Your associate was nice and professional. Put little booties on before coming in. I had the pet odor treatment done and at first wasn't quite satisfied as I still smelled urine on the stairs. I called to let them know and they came back out and redid my stairs, no questions asked. I now do not smell urine. Thank you Zeeorez for doing a great job.
Very professional. Have used them twice now and will use again.
No residue and they don’t dump waste water on my street.
Great Employees
We were very happy with the cleaning of our carpets and sofa. The technician was courteous and did a fine job.
Very professional and price is reasonable
attempt of over charge fees.
extension fees. carpet fees all not ask to do but attempt to charge. overall the cleaning was not up to standards left whole experience not satisfied with the job
Friendly, efficient technicians
My couch looks great
Excellent service! Prompt and polite. Will recommend to our friends and neighbors.