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based on 29106 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This is my first time using Zerorez FL but I'm a long time Zerorez MN customer. The technician did a good job but my family room carpet still smells like dog, feet, dirt, etc. I watched him clean it so I'm not sure why it still smells! The carpet is only 7 months old!
I was thoroughly impressed with the gentleman who came to provide the service I requested. He was extremely professional and very knowledgeable. He seemed to genuinely care about my concerns and had lots of tips for me. He also provided information regarding the tile in my house. I think his name was Rob he was a marine. When I call to schedule the tile I will request him. My carpet looks outstanding as well.
Carpets stay looking great for months. The technician was so nice..explained everything and no surprises..he was very professional
Very friendly and did a great job.I was very pleased!!!
Quality of product, lack of chemicals, courteous personnel.
xlnt prompt service-very knowledgeable-customer service telephone rep is to be commended
carpet is very clean, very satisfied with the service
I was just happy with how hard he worked.
Technician seemed knowledgeable about the business. He was very thorough and courteous.
Love the chemical free carpet cleaning. Staff are always friendly and professional.
The technician showed up on time, was professional and curteous and did an excellent job for us.
The carpet looks great, the service man was clean and courteous and did a great job.
On time, quick, clean and did a good job.
The process you use to clean
Loved your service representative. Very professional and thorough.
Good clean carpets and a capable and nice man
I like that you do not use any detergent to clean with and after you have cleaned, it leaves a great smell.
The professionalism of the staff from both the technician to the lady I talked to when I scheduled the app't. I also appreciated the email confirmation. The carpets looked fantastic after it was cleaned!
Friendly staff, great results!
I like the efficiency of you product and the service rep was great!
Attention to detail. Also responsive to the customers needs.
Everyone that I was in contact with was very professional and polite. I got a call back when I was told that I would. The tech was very knowable about the company and the product and took time to explain things to me as well as additional charges that would be required
Still expecting to hear back from you about main hallway incident. The second cleaning actually made the hallway worse
Arrive on time. Courteous. Rugs are very clean.
courteous, through, prompt - excellent outcome
Employee was on time, explained the process, wore protection on his shoes cleaned up drips and was very pleasant!
The technician, Robert, was very professional and thourough with his explanation of the process
no heavy residue left after cleaning
Capable technician, efficient and friendly.

We appreciate the great job done cleaning our carpet. The service was friendly & efficient. We also like the price being as advertised. (No bait & switch.)