Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29104 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 30, 2015 — Rated 10 out of 10 by P.L. Zerorez Jacksonville
What do you like about our products and services?

I appreciate the courteous technicians and their attention to and respect for my home and cleaning needs. Love the clean citrus smell of the pre-treat product. I also appreciate that my carpets were cleaned thoroughly, yet quickly. Zerorez does a great job!

Report a concern   November 30, 2015 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

You do a great job at cleaning and don't up charge like the awful companies in Mint Mag.

Report a concern   November 29, 2015 — Rated 8 out of 10 by J.F. Zerorez Jacksonville
What could we do to improve?

The technician was great, showed up on time, very polite and courteous. He explained your products and pricing quite clearly. He did 4 rooms for us. 3-4 are great. We had cat urine in one of the rooms and it did not come clean. Had it not been for that room, I would not have hesitated to give a 10.

Report a concern   November 29, 2015 — Rated 10 out of 10 by Denise Thomas Zerorez Jacksonville
What do you like about our products and services?

Hard working, respectful service people. Superior cleaning with no residue.

Report a concern   November 29, 2015 — Rated 6 out of 10 by J.C. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The house smells like mildew more that 36 hours later

Report a concern   November 29, 2015 — Rated 10 out of 10 by C.A. Zerorez Jacksonville
What do you like about our products and services?

Tile looks great.

Report a concern   November 29, 2015 — Rated 10 out of 10 by J.T. Zerorez Jacksonville
What do you like about our products and services?

The carpet cleaner was very professional. He was clean cut and able to answer all of my questions. Did a good job.

Report a concern   November 29, 2015 — Rated 10 out of 10 by A.H. Zerorez Jacksonville
What do you like about our products and services?

The courtesy call to let me know that my appointment could be moved up earlier in the day was so appreciated. Ben showed professional knowledge from the moment he entered the house, to answering any questions I had, and then the great work he performed on my sofa and carpet. The proof was in the outcome, and it is wonderful to see my furniture back to life! Thank you for your excellent service!!

Report a concern   November 28, 2015 — Rated 10 out of 10 by V.D. Zerorez Jacksonville
What do you like about our products and services?

Brad did an excellent job and we are very pleased with the results! The only question we have is when will our carpet be completely dry?
Brad left here over 30 hours ago and we are still unable to put the furniture back because the carpet is still somewhat damp...

Report a concern   November 28, 2015 — Rated 1 out of 10 by S.H. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

1. I had a area rug cleaned and it was so saturated with water it would not dry and it started to sink up my room so i ended up having to throw it away. But the worst thing is two days after they cleaned i started having so these spots come back as if whatever was used just attracted dirt so now all the spots are magnified. Not very happy at all.

Report a concern   November 28, 2015 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

the carpet smells fresh now

Report a concern   November 27, 2015 — Rated 10 out of 10 by K.D. Zerorez Jacksonville
What do you like about our products and services?

The product is excellent and the zerorez associate that cleaned our carpet was friendly and did an excellent job.

Report a concern   November 27, 2015 — Rated 10 out of 10 by Michelle Chancey Zerorez Jacksonville
What do you like about our products and services?

Professional service everytime!

Report a concern   November 27, 2015 — Rated 10 out of 10 by M.H. Zerorez Jacksonville
What do you like about our products and services?

The technician did a great job and was very personable. Tile/Grout cleaning was amazing. I will use again.

Report a concern   November 27, 2015 — Rated 10 out of 10 by S.T. Zerorez Jacksonville
What do you like about our products and services?

My technician, David, was excellent. He was prompt and very thorough. I had my tile grout cleaned for the first time, it looks brand new.

Report a concern   November 27, 2015 — Rated 10 out of 10 by D.B. Zerorez Jacksonville
What do you like about our products and services?

NO SOAP USED

Report a concern   November 27, 2015 — Rated 10 out of 10 by M.G. Zerorez Jacksonville
What do you like about our products and services?

your team didan excellant job.

Report a concern   November 26, 2015 — Rated 10 out of 10 by D.B. Zerorez Jacksonville
What do you like about our products and services?

Patrick was very thorough and did an awesome job.

Report a concern   November 26, 2015 — Rated 10 out of 10 by C.H. Zerorez Jacksonville
What do you like about our products and services?

quality

Report a concern   November 26, 2015 — Rated 10 out of 10 by Jeffery and Betty Szabo Zerorez Jacksonville
What do you like about our products and services?

Quality work

Report a concern   November 26, 2015 — Rated 9 out of 10 by G.G. Zerorez Jacksonville
What do you like about our products and services?

Austin was good clean cut and polite. He looked like a trustworthy young man and did a great job without being pushy about other sales and service add on. He stuck to your advertised $129 price with no gimmicks and the carpet looks good. Thank you!

Report a concern   November 26, 2015 — Rated 10 out of 10 by Deb Pettry Zerorez Jacksonville
What do you like about our products and services?

Excellent. Only company that I have ever used that I didn't feel that I could do a better job

Report a concern   November 26, 2015 — Rated 10 out of 10 by P.C. Zerorez Jacksonville
What do you like about our products and services?

EVERYTHING YOU'LL DO IS GREAT

Report a concern   November 25, 2015 — Rated 5 out of 10 by A.K. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Couch is not as clean as I hoped or thought it should be.

Report a concern   November 25, 2015 — Rated 10 out of 10 by C.H. Zerorez Jacksonville
What do you like about our products and services?

Thorough cleaning. Reasonable price. Courteous representative.

Report a concern   November 25, 2015 — Rated 10 out of 10 by A.T. Zerorez Jacksonville
What do you like about our products and services?

No chemicals

Report a concern   November 25, 2015 — Rated 10 out of 10 by Jan Powell Zerorez Jacksonville
What do you like about our products and services?

Your tech was fabulous! He went out of his way to accommodate all my carpet needs. My carpet looks new! It's the second time I've used your services and have been super happy both times. I will always recommend your services!

Report a concern   November 25, 2015 — Rated 10 out of 10 by L.C. Zerorez Jacksonville
What do you like about our products and services?

Techs are awesome...

Report a concern   November 25, 2015 — Rated 10 out of 10 by T.N. Zerorez Jacksonville
What do you like about our products and services?

That there is no residue

Report a concern   November 25, 2015 — Rated 10 out of 10 by Teresa Aldridge Zerorez Jacksonville
What do you like about our products and services?

The person who came out was very courteous and professional and arrived right on the results of the cleaning were excellent.


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