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based on 28821 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Timely, friendly, clean and professional, and went over and above to make sure he got everything clean.
Robert was very professional and thorough and addressed all issues quite well.
Honest , friendly and knowledgeable personnel ! Great results !
We were very pleased with the carpet cleaning service. Our tech explained the entire process and did an excellent giving 100% getting out difficult spots.
Technician very professional and prompt . Carpet smells fresh.
Your staff is always so friendly and your technicians very knowledgeable.
I am always so pleased with your services!
Love the technology and the fact that there are no soaps or chemicals used and the service was great friendly and efficient staff.
Excellent service and very professional. Our carpet looks and feels brand new. My wife was a skeptic but after she saw the carpet and felt it, she said we are only using zerorez from now on. I will be calling to make an appointment to get our bedroom carpets cleaned.
Polite technicians and great results!
Good carpet cleaning
Prompt, professional, excellent job.
The area rugs felt oily when dry and the sun room floor (vinyl tile) had a film after it was dry.
Technician was very friendly and helpful to let us know the best option for our carpets. However, we paid extra for Pet Treatment as he said that would be the best way to remove the odor from the carpets. The rooms still have an odor (albeit better than before)
I like that it was quick and easy. The staff was very professional and was able to answer any questions that I had. He was prompt and efficient. It was an excellent experience and I will definitely continue to use this company to clean my carpets.
My carpet always comes out clean! The techs are always professional! Will not ever use another company.
Customer service in addition to the service provided
I like Zerorez but this past service was not as good as before. The man who came was very nice, the tile underneath our area carpets were soaking wet after the job was done. My husband went to mop up after he left but the man returned to help him do that. Never ever had water all over after my carpets were cleaned.
Also, after the man started to do the rugs he mentioned that they were using a citrus smell with the clean up. I have emphysema but fortunately, this is something that did not bother me.
I would recommend Zerorez again but would advise friends to clarify if cleaning their areas rugs would damage the wood floors underneath.
I like the on time. Christian called before he arrived. We showed him the areas to be clean and he did good job. Very professionl. I like him being in uniform. I would recommend Zerorez to all my friend.
I appreciated the technician's attention to the specific cleaning services I needed, as well as his honest recommendations, even though it removed services I had ordered from my final bill.
I've used Zerorez several times and they are always on time and do a great job.
Technicians were professional and were knowledgeable. They were polite & their appearance was neat. They were focused and worked efficiently. They asked us to inspect each room as it was completed. We have a pet so there were challenges which were addressed and resolved with the types of products used. We are happy with the results 2 days out. We feel the price was fair for the quality of service provided. Yes, we will use the company again and suggest that friends do the same.
Technician was extremely knowledgable about their service.
Awesome service! Technicals are very polite and friendly. They are what cuter service is about! Products are pet friendly and safe. The end result is a beautiful carpet!!
Arrived early. Dressed professionally, put on booties and started the cleaning process. Very efficient, professional and fid a beautiful cleaning service.
Clean not sticky, great technician
I loved the gentleman that presented himself for the company. He did a fantastic job and I was very happy with the whole service from beginning to end. It was great to see a quality company that hires quality workers. I have used another company before in which I had to throw them out of the house for looking in my medicine cabinet. I will definitely use you guys again and I have already talked to my best friend about using you.
you do not use soap and water but everything came so clean and the drying time was very minimum
Technician was on time, knowledgeable, and communicated well.
Great Job! The tile floor is beautiful.
Thank you.

Prompt and superior customer service.