Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28821 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 22, 2016 — Rated 10 out of 10 by Marie Dobbertin Zerorez Jacksonville
What do you like about our products and services?

Great service

Report a concern   December 22, 2016 — Rated 10 out of 10 by Lynn Mobley Zerorez Jacksonville
What do you like about our products and services?

Technician was informative and efficient.

Report a concern   December 22, 2016 — Rated 10 out of 10 by T.W. Zerorez Jacksonville
What do you like about our products and services?

Our couch looks brand new as well as the carpet. The technician did an excellent job

Report a concern   December 22, 2016 — Rated 10 out of 10 by Dennis Kompare Zerorez Jacksonville
What do you like about our products and services?

On time, courteous, explained everything in detail

Report a concern   December 21, 2016 — Rated 6 out of 10 by A.L. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Overall satisfied. Tech did exactly as asked. Some stains did remain in carpet once it fully dried I noticed them. The amount of carpet I have for the minimum price point isn't worth it. I'd consider using someone cheaper next time.

Report a concern   December 21, 2016 — Rated 10 out of 10 by P.H. Zerorez Jacksonville
What do you like about our products and services?

No chemicals. Dries fast. Stays clean longer. Best personnel

Report a concern   December 21, 2016 — Rated 10 out of 10 by B.V. Zerorez Jacksonville
What do you like about our products and services?

The quality of the work is very good. My carpet looks cleaner than I expected.

Report a concern   December 21, 2016 — Rated 3 out of 10 by M.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Didn't remove very many stains, most are just dirt. my husband clean or carpets about every 5 months with our own machine and almost all the stains come out. we thought to save time for the holidays we would have someone do it for us. we're just going to have to go back over it ourselves to remove the stains.

Report a concern   December 21, 2016 — Rated 10 out of 10 by K.H. Zerorez Jacksonville
What do you like about our products and services?

Cleaning process and respectful team members.

Report a concern   December 21, 2016 — Rated 10 out of 10 by M.Y. Zerorez Jacksonville
What do you like about our products and services?

Service man was helpful kind and courteous. Very professional. His name is Robert Crowd. He explained all options to us in a manner that we could understand. Very pleased with the outcome. The area rugs look amazing!

Report a concern   December 21, 2016 — Rated 10 out of 10 by M.F. Zerorez Jacksonville
What do you like about our products and services?

Exceeds expectations.

Report a concern   December 21, 2016 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

The technician was early for the appointment, friendly, efficient, and wanted make sure I was satisfied.
Overall, a fantastic job.

Report a concern   December 21, 2016 — Rated 10 out of 10 by Bert & Cari Watson Zerorez Jacksonville
What do you like about our products and services?

The speed and quality of service. You get great value for the outstanding service provided by Zero rez.

Report a concern   December 21, 2016 — Rated 10 out of 10 by S.J. Zerorez Jacksonville
What do you like about our products and services?

All staff was very efficient and helpful. The cleaning turned out very good.

Report a concern   December 21, 2016 — Rated 10 out of 10 by B.L. Zerorez Jacksonville
What do you like about our products and services?

I was very pleased with how my carpet looked. Great job.

Report a concern   December 21, 2016 — Rated 10 out of 10 by M.M. Zerorez Jacksonville
What do you like about our products and services?

They work great

Report a concern   December 21, 2016 — Rated 10 out of 10 by B.O. Zerorez Jacksonville
What do you like about our products and services?

How clean my carpets come

Report a concern   December 20, 2016 — Rated 10 out of 10 by A.C. Zerorez Jacksonville
What do you like about our products and services?

Advance information; Punctuality; Attention to detail; Professionalism and Caring attitude of our service provider, Ryan.

Report a concern   December 20, 2016 — Rated 10 out of 10 by Clifford Adshire Zerorez Jacksonville
What do you like about our products and services?

Zach was the technician and he took the time to do a greal job! Zach explained how he would clean the carpet and we agreed on the price from the start and he did a wonderful job cleaning the carpets!since I had a job in the past cleaning carpets so I know that Zach did an excellent job and the carpets dried in approximately 3 hours.I will definitely have zerorez clean my carpet in the future!

Report a concern   December 20, 2016 — Rated 10 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

Very effective in cleaning our tile and grout. Appreciated the care taken to keep a clean and tidy work environment.

Report a concern   December 20, 2016 — Rated 10 out of 10 by Rick Clark Zerorez Jacksonville
What do you like about our products and services?

I was extremely pleased with the technician you sent to my home. On time, neatly dressed, polite and did a thorough job. An excellent representative for your company.

Report a concern   December 20, 2016 — Rated 10 out of 10 by M.M. Zerorez Jacksonville
What do you like about our products and services?

Great Customer service! Technicians are very helpful.

Report a concern   December 20, 2016 — Rated 8 out of 10 by S.P. Zerorez Jacksonville
What could we do to improve?

The person was nice and thorough. Our tile looks better, but was hoping for more of a cleaner look for the price.

Report a concern   December 20, 2016 — Rated 7 out of 10 by L.H. Zerorez Jacksonville
What could we do to improve?

I paid extra for pet treatment and it still has an odor. The carpets seemed very wet.

Report a concern   December 20, 2016 — Rated 10 out of 10 by M.R. Zerorez Jacksonville
What do you like about our products and services?

We have used Zerorez several times and this time was the best we ever had. We had quite a few par stains and they did a really great job.

Report a concern   December 19, 2016 — Rated 10 out of 10 by A.D. Zerorez Jacksonville
What do you like about our products and services?

Excellent service

Report a concern   December 19, 2016 — Rated 8 out of 10 by R.A.N.G. Zerorez Jacksonville
What could we do to improve?

I don't like making negative comments and I understand that this is probably the busiest time of year but we were disappointed with the scheduling, we were told 1pm then it was moved to 4pm and then the truck showed up at 5pm. it just wasted our entire day waiting. Other than that, our only complaint would be that they did not clean behind the bedroom door so there is a small strip of carpet that was left not cleaned but I think that was simply because it was obviously a busy day for them, even the owner or manager came in to relieve the original tech; which I thought was admirable. All in all thought we were happy with the results

Report a concern   December 19, 2016 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

I like that the carpet is not left soaking wet and the carpet looks great after cleaned.
The technicians are all friendly and professional.

Report a concern   December 19, 2016 — Rated 10 out of 10 by V.D. Zerorez Jacksonville
What do you like about our products and services?

Great service technician. This is the second time we've used Zerorez and it was as good the second time as the first!

Report a concern   December 19, 2016 — Rated 10 out of 10 by K.P. Zerorez Jacksonville
What do you like about our products and services?

The tech was honest about what would and wouldn't be cleaned to what he felt was his satisfaction. He was pleasant and professional during the entire experience.


Privacy Policy