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based on 28821 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was informative and efficient.
Our couch looks brand new as well as the carpet. The technician did an excellent job
On time, courteous, explained everything in detail
Overall satisfied. Tech did exactly as asked. Some stains did remain in carpet once it fully dried I noticed them. The amount of carpet I have for the minimum price point isn't worth it. I'd consider using someone cheaper next time.
No chemicals. Dries fast. Stays clean longer. Best personnel
The quality of the work is very good. My carpet looks cleaner than I expected.
Didn't remove very many stains, most are just dirt. my husband clean or carpets about every 5 months with our own machine and almost all the stains come out. we thought to save time for the holidays we would have someone do it for us. we're just going to have to go back over it ourselves to remove the stains.
Cleaning process and respectful team members.
Service man was helpful kind and courteous. Very professional. His name is Robert Crowd. He explained all options to us in a manner that we could understand. Very pleased with the outcome. The area rugs look amazing!
Exceeds expectations.
The technician was early for the appointment, friendly, efficient, and wanted make sure I was satisfied.
Overall, a fantastic job.
The speed and quality of service. You get great value for the outstanding service provided by Zero rez.
All staff was very efficient and helpful. The cleaning turned out very good.
I was very pleased with how my carpet looked. Great job.
They work great
How clean my carpets come
Advance information; Punctuality; Attention to detail; Professionalism and Caring attitude of our service provider, Ryan.
Zach was the technician and he took the time to do a greal job! Zach explained how he would clean the carpet and we agreed on the price from the start and he did a wonderful job cleaning the carpets!since I had a job in the past cleaning carpets so I know that Zach did an excellent job and the carpets dried in approximately 3 hours.I will definitely have zerorez clean my carpet in the future!
Very effective in cleaning our tile and grout. Appreciated the care taken to keep a clean and tidy work environment.
I was extremely pleased with the technician you sent to my home. On time, neatly dressed, polite and did a thorough job. An excellent representative for your company.
Great Customer service! Technicians are very helpful.
The person was nice and thorough. Our tile looks better, but was hoping for more of a cleaner look for the price.
I paid extra for pet treatment and it still has an odor. The carpets seemed very wet.
We have used Zerorez several times and this time was the best we ever had. We had quite a few par stains and they did a really great job.
Excellent service
I don't like making negative comments and I understand that this is probably the busiest time of year but we were disappointed with the scheduling, we were told 1pm then it was moved to 4pm and then the truck showed up at 5pm. it just wasted our entire day waiting. Other than that, our only complaint would be that they did not clean behind the bedroom door so there is a small strip of carpet that was left not cleaned but I think that was simply because it was obviously a busy day for them, even the owner or manager came in to relieve the original tech; which I thought was admirable. All in all thought we were happy with the results
I like that the carpet is not left soaking wet and the carpet looks great after cleaned.
The technicians are all friendly and professional.
Great service technician. This is the second time we've used Zerorez and it was as good the second time as the first!
The tech was honest about what would and wouldn't be cleaned to what he felt was his satisfaction. He was pleasant and professional during the entire experience.

Great service