- Phone: 904-891-0631
- Visit Website
based on 28821 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician listened carefully to my concerns. Carpets were fairly dry in just a few hours (one of my concerns was that carpets would be over saturated and they were not!), carpets cleaned up beautifully, despite some challenging stains. Very happy w/ results.
Fantastic customer service. Carpets look and smell great!!
The zerorez Rep was efficient and was very informative on products that he used.
Green. Safety comes first. Comprehensive communication on website. Customer satisfaction appears to be a priority. Excellent service on first phone call and technician's cleaning. Did not feel rushed, pressured or left uncomfortable with the service decided upon. Business appears very professional and organized.
Every thing!
Awesome technician
The carpets looked like they had just been installed when the cleaning was finished! Technician was courteous and excellent in his performance.
They are both very effective.
No harsh chemicals, carpets dry quickly.
Fast but very effective. Carpets stay looking clean after they dry. Very friendly,knowledgable employees.
The associate (Robert) was very knowledgeable of the products and services provided by your Company. We are thrilled with the results of our carpet and tile.
Both are great.
easy
No perfumes or chemicals and accommodating, informed technicians.
Prompt and fast
The professional manner in which they run their business. From the time they answer the phone to when the technician shows up for the job.
Prompt, thorough, courteousness, professional
The service and results and will recommend your company to my friends.
We love how informative the associate was and how he recommended the alternatives for our carpets and tile.
Chris did a great job. He mentioned all the other services that you offer. He did a thorough job, but expeditiously.
The technician was amazing and took the time to do the job right. The floors look awesome!!
our tech was great, very clear on what he was going to do, the price, etc... We did leave a few things in the room that I could not move. I would have liked to be informed that he wouldn't be able to move them to get under that furniture. Other than that, super super happy with the results.
I got a phone call at the beginning of my time frame and Brad arrived exactly when he said. My carpeting, which is white, looks great. He showed me wear spots and was able to clean the heavy traffic areas.
Everything was "green" and it smelled great!
They do a good job and are very professional.
Thanks ! Everything was great ! Technician was excellent - professional, friendly - well informed ! Carpet looks brand new.
My couch takes up almost half of my living room and the technician acted like he didn't want to clean around it...so my living room didn't get cleaned. There was one spot I needed cleaned in there...he said he would, but only sprayed it with pretreat and never went over it with the actual cleaning wand as he said he would.
Courtesy and you get the job done right.
The young man who cleaned our carpet was very polite and went to work as soon as he arrived at the church.
A final walk through with customer to ensure all areas were cleaned.