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based on 28821 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
always on time and usually able to remove stains and very professional
Great service, professional and clean carpets!
Great service and products used are ver safe and work well
All natural product and amazing clean. 4th time and always have a friendly and harding working employee. Best ever company!!
Carpets look like they were very cleaned. I still have black marks everywhere. Come back and do it RIGHT!
Great results & knowledgeable & friendly staff!
polite and professional service people.
I appreciate the personal customer service I have received. I like getting a human when I call and not all these time wasting prompts to click through .
I did have a problem when the first technician came out, but the followup was quick, friendly, and met my expectations. As long as Zerorez continues to run their company in a customer friendly way, I will always use and recommend them,
I was told a manager would call me to discuss the issues and never received a call.
They did what Zerorez rep said they would do He was very good I will request him next year
when I have my carpet cleaned again.
Very happy with results, tech was professional. Will use service again
The person who came out to do my floors was so nice and friendly and did an amazing job! I would and have recommended to all my friends!
I was able to get a quick appointment. The tech was also able to work me in earlier in the day. Kori and Brad were very polite and professional. Kori told me about other services the company provides and answered my friend's questions about grout cleaning, but did not feel
pressured to buy anything else.
First time I used Zerorez - my contact took the time to review what was needed and was very professional - carpet looks great!
The technician was great!
Excellent carpet cleaning and customer service
Reasonable pricing, pleasant workman, positive attitude. .... so far, great results.
It was quick and was well cleaned when he finished. Technician was very pleasant and knowledgeable
Prompt and did a very good job. He was so friendly and
and gave extra effort..
Received excellent service and in a fast professional way. Stains made by our dog were removed to satisfaction and carpet looks clean and fresh.
My home has a good history with Zerorez from previous owners. Technician was prompt and courteous
Very professional, did excellent job. Thanks Ivan.
The job was well done, the technician was great, very personable and polite. On time service, will slways use Zerorez from now on!
Colin was very professional and efficient. He was able to get the spots out of my carpet.
Wanda
My carpet looks like new with only one exception. There is a minor spot that, when dry, still remains in my sons room
Love no chemicals and professional, courteous staff. Couldn't be happier with the service, product, staff, and results. Will be using annually for sure!
Carpets appear to be clean and I was satisfied with the service. The technician had an issue with a fixture which fell from a ceiling fan in the master bedroom. It appears as though the fixture may have been loose. Technician was very up front and let me now what had happened.
Seem to do a good job!
Technician very pleasant young man but very professional. Did an excellent job in appropriate amount of time. The amount of drying time very acceptable. This is my second
time with Zerorez, and I am very pleased with their work. I've had 2 young techs and very
pleased with their work and the results. I will use them again.
Arrive on time, good job on carpets, friendly technicians