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based on 28823 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They were very professional and very complete and friendly.
Easy to get appointments
Decent pricing in services
Great results, fair pricing, best techs!
People are great. Carpets look and feel great.
Everything! We have been using Zerorez for many years. We wouldn't have any other company!
The technicians, Chris and Courtney, were very professional, and thorough, and very knowledgable. They were very careful when cleaning the floors, and paid a great deal of attention to detail.
My Technician, Zachary, did an excellent job. My wife and I are very pleased with the service.
Technicians are friendly and professional. My tile floors look great.
Great service
The tech arrived early and completed the job in a timely manner. However, there were some areas that I pointed out needed special attention. After the carpet dried I noticed that those areas did not get the attention that I expected or asked for. I am happy with the service, yet not quite pleased with the results. I expected better.
Fast, clean, efficient and smells wonderful!
Your products are great. My services from Dole also were great. The nicest service fellow
to have in your home. Would love to have him the next time I have service.
Name removed
They did a great job cleaning our carpet. The only thing I did not agree with is there was not a set time, only a window and no call ahead phone call.
Robby was very pleasant and professional. He paid extra attention to the areas that were stained and they ;=look wonderful. I did not feel pressure to purchase additional protection, although I did!
I was very impressed by the service and the tech.
Easy to work with, Fast
Very professional and clean. Did an amazing job on old carpet stains.
Great job cleaning carpets. Professional service. Take extra steps to protect walls and floors i.e wears shoe covers and places corner guards on walls to keep tubing from rubbing on wall. Just overall great job and great customer service
excellent results, friendly efficient staff.
Brad was the best.
My rugs feel and smell great and the pick-up/return service was very helpful.
A person answers your phone ( not a recording). Your technician calls before coming and is on time. Your rates are reasonable. The job was done in a reasonable time with no mess left behind , just clean carpets and nice fresh scent. Definitely a 10! Thank you
Professional staff and safe products.
It has always been a great experience. I have used Zerorez in Dallas several times, and now in St Augustine. I will be back.
The rugs still have stains and smell bad, even with the pet odor treatment.
The tech was on time, friendly and very professional. My carpets look very nice and fresh.
Rugs came back looking like they did when brand new.
Zach is a very pleasant young man, and quite professional. He ensured that our carpet was well and thoroughly cleaned in a timely fashion.
A very clean and professional tech was sent to my home and he did a very good job. I also like the citrus cleaner instesd of harsh chemicals and the fact that your equipment actually makes steam to clean with. The carpets were only damp to the touch not soaked like other companies we have used in the past and they dried quickly. Good job Zerorez! Thanks
Friendly people to work with and good job with no fuss and bother
The professional attitude of the service rep! Also my carpets look amazing!