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based on 28843 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ben had come to clean my carpeted stairs. He stated what good shape my carpet was for 11 years old. We do not wear shoes in our home and I vacuum my carpets on a regular basis. He said because of the age there were some areas that would not come clean along the edge of the stairs. I requested he wear booty's, but he didn't have any on his truck so he just took off his shoes, would think anyone coming to clean would have booties to put over dirty shoes. As the carpets dried the edges of the stairs definitely did not come clean and seemed to show more now that the other parts of the stairs now since the were cleaned. I contacted Ben and asked if he could come out again and maybe pre treat these areas to see if he could get them cleaner. He was hesitant and said they do not pre treat stubborn areas and he didn't think it would do any good as it is a light carpet. I requested he come out again and give it a try and he said he would have the office call me to schedule an appointment. Have not heard back from anyone. I did go ahead and treat a few of the stairs myself with carpet cleaner and they do look better, so I will probably go forward with this route and take care of it myself.
friendly service and thorough. I love how the product cleans with no residue on the tile or fabric (couch).
The carpets always look great and smell great after the cleaning. No soapy residue to worry about and the technicians are always courteous and professional.
Everything! Carpets, tiles, laminate floor all so clean! Professional employees.
Great job. Any issues come rigjt back and abate them promtly if there is any.
Thank you for a great jpb again. Great guys
First name removed M. Last name removed
The through cleaning of our area rugs.
Great job!
Outstanding results, professional and courteous employees.
crew was on time, prepared and did a very good job !
My carpet was cleaned quickly & efficiently.
My two technicians were great, and helpful?!
Very professional, quick, and the price was right.
The person that cleaned our carpet was very nice
Service was excellent
How clean my floors are.
Products: clean, not soapy
Less water. But Eric was great.
Very professional with set up time, follow up calls when arriving, etc.
Excellent quality and Corey was extremely polite and professional. Highly recommended!
The representative was very professional and did a good job. The product is excellent and cleans very well
The variety of things you clean
From the time representative presented himself (company) very professionally. Greeted and explained about company, products, services. Went over how he was going to proceed with cleaning of furniture and carpets. Asked if I had any questions/concerns.
Throughout the cleaning, representative (Brad) consulted with regards to satisfaction of what had been completed.
Went over each item on invoice. Cleaned area of equipment. Checked to be sure that he had not damaged or soiled any areas.
Will definitely call them back in the future.
I feel the carpets are good and clean
Everything
I like the process. The technicians are always respectful of my property as well as being very kind and courteous.
We wanted to get the smell out of the carpet from the dog and you did just that.
Brad was great! Professional, personable & did a great job. My old carpets looks really great!
Dog smell was not removed from guest room. Stains remained in guest room and master bedroom.
The people you send out are always knowledgeable and professional. I was very impressed with Michael that came out on Saturday.
Most professional people!