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based on 28846 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer service and the tile cleaning!
The spot cleaning product smells nice. Michael was so attentive and concerned for the quality of service he provided which was excellent. You have a very good employee!
Excellent service and how clean my carpet looks and smells. They look brand new again!
We were very disappointed in the mild results we saw in our tile and grout cleaning. We paid over $500 for something that was not impressive. Then after complaining to a manager the techs did a different technique and told us “sometimes the grout can’t be cleaned well”. Shouldn’t the tech have done a test area first???? We would have never paid over $500 if we had known it wasn’t going to work. THEN after the second application, there was a greasy residue left on the tile that we could wipe with a paper towel. I have photos and video if you would like to see it for yourself. We are extremely disappointed and would like a full refund. We have used other companies in the past and seen great results. ZeroRez was a disappointment
Take out pet stains& crayon on carpet. Technican professional& friendly.
I like the products used and the fact that they dry pretty fast and no water left in carpets. No smell from any chemicals and no mess made by men who did the job.
Everyone was very courteous to work with from start to finish.
Carpets look great!
Name removed
Very prompt, professional service and you do a thorough job. We have used you several times and recommend your company to others.
Have used Zerorez to professionally clean my carpets for the past 10+ years! Technicians are always on time, courteous, attentive to problem areas and do a fantastic job!
My carpet, tile and upholstery cleaned up beautifully. The service technician was courteous, considerate and professional.
Nice and knowledgeable professionals; Effective and safe products
Friendly staff, carpets look great, will definitely call again
I like it that they are non-toxic, that they smell natural and clean, that they work well and the carpets are clean and fresh smelling, and that I don't have to worry about walking around without shoes or breathing harmful chemicals. I also like the the friendly people who come to clean the carpets. Brad Swain has come twice now and I recommended you and him to my father when he needed his tile cleaned.
Thank you!
Safe & effective
Great service
Called and arrived on time. Regan was excellent. The tile looked great.
Very thorough. Servicemen knowledge, polite, professional and ON TIME! Clean above expectations every time. Have referred many friends.
I like how thorough they cleaned my carpet. Putting in extra time and effort on stubborn spots on my carpet.
Always the best. Only Company I will use!
I feel like my home is so clean after zerorez has been here.
As advertised.
Excellent service and work. Technician was professional polite and did a great job. Would highly recommend
everything was wonderful, this was our first time, and I certainly will use you again,
also recommend you to my friends.
Michael was our service person, very friendly, professional and very pleasant to deal with.
Thank you so much, Elsa Marshall
Dale was efficient and prompt. He called and asked if he could come early. He explained what my options were re getting carpet cleaned as well as tile. He was careful with my belongings and did not waste anytime. If I decide to get my carpet cleaned I would request that he come. He did a thorough job and met my expectations. ty
The person was very polite, very professional and did a great job!! The carpets look much better and the tile/grout look like new.
prompt, professional, no mess and floor looked AMAZINg
My carpets like kbamazing and darrius was very friendly and knowledgeable
They were great. Highly professional, knowledgeable, and personable.
Great staff and they do a great job!
My carpet was extremely dirty and I was really thinking about replacing it with tile. Your technician performed a near miracle and cleaned the carpet beyond what I could have hoped for. He really gave it his best and everyone is amazed!
The cleaning was nothing short of amazing. Our technician Brad was so cordial and explained the process to us very thoroughly. He is a fine example of a dedicated employee who works hard. We will certainly use Zerorez again.