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based on 29370 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Reagan was so kind and a hard worker. He was willing to do whatever we needed. He was in/and out quickly and did a very clean and thorough job!
My carpet in the traffic area still looks dirty. I thought it would be cleaner. The tile cleaning was great.
Technicians are always friendly and the whole process is so quick. I've done carpet cleaning and recently rug cleaning. Very impressed. Will be a repeat customer.
Liked the work this tech provided.
I called your company because my sister said you did a good job & I liked the chemical versus soap cleaning. Even though you were having a special (4 rooms for the price of three) I thought your pricing was high, especially when your representative added the cost for the steps, but I went with your company anyway. Let me add here that I live in a house that is a new build, have no kids or pets, I am a clean freak, and everything had been moved out of the way. Your rep came very early, and I was on a conference call, but I put it on mute and kept answering his questions. It was frustrating,because I was trying to accommodate him to take him early, while trying to listen to the call. Then he tried to upsell me because my hallway was too long and counted as another room. Really? When I got the initial quote the rep and I discussed the hall. So I told him to not bother with 1/2 of a room and a closet. All of this again while I was trying to listen to a call and accommodate him. He finally went to work and I to my call. The call ended and I went to see what he had done. Had he been smart and had some sense of customer service, he would have gone ahead and finished that 1/2 room and closet. It would have taken him 5 minutes max. But he did not. It was infuriated. After he left I even wondered if he did parts of the other rooms as there was no moisture as in other places. Now, whenever I walk into that room that was half cleaned, I think about how stupid he was to not do that one little bit and provide good customer service. So no, I would not recommend your company again.
Never received my invoice via e-mail.
He did a great job.
Nothing....but I never give a 10.
Rex free carpet cleaning and wood floor cleaning.
Clean up the floor areas where you are walking around and leaving any water residue from your shoes and drippings from the machine.
The best
Rugs were not done on time as promised, despite them being there a couple of weeks. I do appreciate Dave the owner delivering them to the house after my unsuccessful trip to pick them up earlier in the day.
very professional and friendly.
Fast, easy, no residue.
Punctual, knowledgeable, well mannered, well spoken and trustworthy service employee. Nick was done on time and answered all my questions. Very kind person. Outcome of our old carpets came out so clean and fresh. Will continue to use the services offered by Zerorest in the future.
The carpet seems clean almost as new. My sofa has a new life.
I like the fact that Zerorez does not leave a residue. I also like the specials that are available.
Upfront prices and squared away technicians and no surprises with the bill.
Prompt courteous timely professional service by technician.
Quickly clean and freshens the carpet.
I’ve used dozens of carpet cleaning service but ZEROREZ is the BEST!
Excellent job
Great service the nicest guy ever would like to request him every time thank you for a good job
I appreciate that Zerorez uses eco friendly chemicals in their products that do not affect animals. This was a concern for me since I have a dog. I also appreciate my encounter with both technicians who came to my home. From beginning to end, my carpets were cleaning to my complete satisfaction. I highly recommend Zerorez to anyone interested in using a professional company that guarantees results.
The tech was fast and respectful and did a did a great job!!
I first called Stanly Steamer to have a Chinese Silk Rug cleaned - they gave me array prices from someone not even in local area. I called Zerorez outstanding customer service from a local rep - they had a Chinese Certified Silk Rug Cleaner - it was one price and much less expensive than Stanly Steamer. Thank you!
Very professional Technicians who do a fantastic job
Top-Notch, expert professionals. Can't say enough about how pleased we are with this company and their employees. Will keep coming back again and again.
It’s pet friendly and the most amazing customer service.
My tech, Collin was very professional and took his time cleaning my carpets. He did a thorough job and explained quite well the whole process and how the Zerorez cleaning works. I was very impressed with his attention to detail and would definitely use Collin and Zerorez in the future.