Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29370 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 5, 2019 — Rated 10 out of 10 by B.H. Zerorez Jacksonville
What do you like about our products and services?

Awesome customer service!

Report a concern   March 5, 2019 — Rated 10 out of 10 by Wendy Ashby Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule
Amazing job
Reasonable price
Stand by their work

Report a concern   March 5, 2019 — Rated 10 out of 10 by M.P. Zerorez Jacksonville
What do you like about our products and services?

On time, calls when they are coming, polite and thorough

Report a concern   March 5, 2019 — Rated 10 out of 10 by Maryellen Hahn Zerorez Jacksonville
What do you like about our products and services?

All great!

Report a concern   March 5, 2019 — Rated 10 out of 10 by Lisa Booth Zerorez Jacksonville
What do you like about our products and services?

It did a great job and our technician was great.

Report a concern   March 5, 2019 — Rated 10 out of 10 by D.H. Zerorez Jacksonville
What do you like about our products and services?

Friendly operator. Great job.

Report a concern   March 5, 2019 — Rated 1 out of 10 by D.T. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The stains came right back and when I had the other company come they were able to get rid of them and I think he was in too big of a hurry when he did the work. Very nice guy but did not take his time , I let him know that I had dogs and urine problems and the smell is still as if I never had them cleaned in the 1 room.

I went with Zero because I thought it was like a dry cleaning and it was not so I was also disappointed of that.

I will go back to using who I used before as the work was not as good of a job and I do not think he even put anything down like the other company did for stains.

Report a concern   March 4, 2019 — Rated 10 out of 10 by D.G. Zerorez Jacksonville
What do you like about our products and services?

No residue left behind, courteous, professional technicians

Report a concern   March 4, 2019 — Rated 10 out of 10 by Noralynn Jones Zerorez Jacksonville
What do you like about our products and services?

We consider you the very best. We have used Zerorez for a number of years. The service that was provided was excellent. You cleaned our entire home, carpets, vinyl flooring and tile and also our sofa and one chair. Nick, the service tech was very friendly and professional. I will continue to recommend you to others. THANK YOU FOR YOUR EXCELLENT SERVICE Sincerely, Noralyn Jones

Report a concern   March 4, 2019 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

I already sent a positive review to your website.

Report a concern   March 4, 2019 — Rated 10 out of 10 by C.B. Zerorez Jacksonville
What do you like about our products and services?

Service technician was very professional and friendly. Very good value for the price!

Report a concern   March 4, 2019 — Rated 10 out of 10 by Mike Field Zerorez Jacksonville
What do you like about our products and services?

Excellent service.

Report a concern   March 4, 2019 — Rated 10 out of 10 by John Yant Zerorez Jacksonville
What do you like about our products and services?

Great service and competitive pricing. Would recommend to a friend.

Report a concern   March 4, 2019 — Rated 10 out of 10 by M.S. Zerorez Jacksonville
What do you like about our products and services?

Great service as usual

Report a concern   March 4, 2019 — Rated 9 out of 10 by Brigid Barker Zerorez Jacksonville
What do you like about our products and services?

Very professional, good communication, and polite hard working carpet cleaning professionals.

Report a concern   March 4, 2019 — Rated 10 out of 10 by E.V. Zerorez Jacksonville
What do you like about our products and services?

A job well done as always

Report a concern   March 4, 2019 — Rated 10 out of 10 by R.N. Zerorez Jacksonville
What do you like about our products and services?

Service techs were nice and knowledgeable. Was able to set an appointment up very quick. Carpet and tile looked great

Report a concern   March 3, 2019 — Rated 10 out of 10 by Carole Ann Steiger Zerorez Jacksonville
What do you like about our products and services?

Zachary did an awesome job cleaning all my home's carpet and Mexican tile kitchen/dining room areas. The tile had not had a thorough cleaning since 1990. Zachary was very steadfast, patient, and meticulous in removing my accumulated grime. It looks amazing! You are very lucky to have this young professional represent the brand Xerorez!

Report a concern   March 3, 2019 — Rated 10 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

The products are very effective and smell great.

The service technicians are always very polite and professional.

Report a concern   March 3, 2019 — Rated 9 out of 10 by G.K. Zerorez Jacksonville
What do you like about our products and services?

honest and efficient

Report a concern   March 3, 2019 — Rated 10 out of 10 by Linda Roberts Zerorez Jacksonville
What do you like about our products and services?

Made appointment. Tech right on time. Great communication and did wonderful job cleaning a light beige stained rug. Would highly recommend!

Report a concern   March 2, 2019 — Rated 10 out of 10 by M.K. Zerorez Jacksonville
What do you like about our products and services?

Everything from start to finish was well done-appt set up easily, notified as promised, excellent job cleaning carpet; friendly but professional.

Report a concern   March 2, 2019 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

Always know the job will be well done! Kaden was very polite and did an excellent
job. I asked him about other places that needed cleaning and he measured and
gave me estimates. Very knowledgeable and proud of where he worked. I will
definite ask for him in the future!

So happy I found about about Zeroeze! Appreciate your prices! 😊

Carolyn Last name removed

Report a concern   March 2, 2019 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

My carpets looks great and the technician was so helpful!

Report a concern   March 2, 2019 — Rated 10 out of 10 by M.W. Zerorez Jacksonville
What do you like about our products and services?

The results

Report a concern   March 2, 2019 — Rated 10 out of 10 by A.M. Zerorez Jacksonville
What do you like about our products and services?

Very prompt and listened to my concern aresas

Report a concern   March 2, 2019 — Rated 10 out of 10 by Lee Hardy Zerorez Jacksonville
What do you like about our products and services?

Great service, fast and fantastic results

Report a concern   March 2, 2019 — Rated 10 out of 10 by C.W. Zerorez Jacksonville
What do you like about our products and services?

Very professional.

Report a concern   March 2, 2019 — Rated 9 out of 10 by C.H. Zerorez Jacksonville
What do you like about our products and services?

I was satisfied with the cleaning but a black mark was left on the porch rug from one of the machines. Name removed

Report a concern   March 2, 2019 — Rated 10 out of 10 by J.A.H.T. Zerorez Jacksonville
What do you like about our products and services?

It was a great experience - Ben was the gentleman that serviced our account and he was very polite, he explained exactly what the process was going to be; he looked at the problem areas and told me the issues with the stain and procedure for taking extra time to make sure the stain would be dealt with properly.

Although we had service late in the day our rugs were sufficiently dry to walk on (in socks) and looked great!

Although our carpets are far from new and do have some wear - Ben thought they were in great shape so we were very pleased to hear that from a professional carpet cleaner.

There was no chemical smell to the procedure so customers need not be afraid of any chemicals that could hurt small pets or children.

We are very satisfied customers!


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