Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28849 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 7, 2018 — Rated 10 out of 10 by C.N. Zerorez Jacksonville
What do you like about our products and services?

Your customer service was helpful and friendly both times I talked with them.
The young man who came to our house was delightful and did a great job.

Report a concern   December 7, 2018 — Rated 10 out of 10 by N.R. Zerorez Jacksonville
What do you like about our products and services?

The tech was friendly, on time and respectful. He did an excellent job getting up what the last cleaners, 5 months ago, did not.

Report a concern   December 7, 2018 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

Carpets and couch look fantastic...Tech was courteous, friendly and worked hard. Very happy!

Report a concern   December 6, 2018 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

Smells great and dries fast!

Report a concern   December 6, 2018 — Rated 8 out of 10 by K.B. Zerorez Jacksonville
What could we do to improve?

There are still dirty spots that have not come up. Please have a supervisor contact me.

Report a concern   December 6, 2018 — Rated 10 out of 10 by P.F. Zerorez Jacksonville
What do you like about our products and services?

The product cleans well, the techs show up
on time and do their job.

Report a concern   December 6, 2018 — Rated 10 out of 10 by T.M. Zerorez Jacksonville
What do you like about our products and services?

Great job! Technician was fantastic and the carpet looks great.

Report a concern   December 6, 2018 — Rated 10 out of 10 by M.D. Zerorez Jacksonville
What do you like about our products and services?

Very nice employee and did a great job. I also like the extra protection used to keep the hose off my walls.

Report a concern   December 6, 2018 — Rated 10 out of 10 by M.H. Zerorez Jacksonville
What do you like about our products and services?

Effective cleaning

Report a concern   December 5, 2018 — Rated 10 out of 10 by L.A. Zerorez Jacksonville
What do you like about our products and services?

No harsh chemicals, my carpet is never soaked in water when the technician leaves. They work really hard to remove any bad stains. Brandson is an excellent representative of your company. Thanks so much for a great job!!

Report a concern   December 5, 2018 — Rated 10 out of 10 by P.R. Zerorez Jacksonville
What do you like about our products and services?

There is no chemical odor and no danger for pets. Brandon did the best job of any technician who has ever cleaned my carpets. I tell everyone about Zerorez.

Report a concern   December 5, 2018 — Rated 10 out of 10 by S.A. Zerorez Jacksonville
What do you like about our products and services?

The tile floor looked great afterwards, both the tile and grout looked like new. The technician took obvious pride in the quality of his work and offered suggestions on how I could keep it clean.

Report a concern   December 5, 2018 — Rated 5 out of 10 by C.C. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Carpet in the living area still looks dirty.

Report a concern   December 5, 2018 — Rated 10 out of 10 by M.H. Zerorez Jacksonville
What do you like about our products and services?

Arrived on time, very courteous and professional. Carpets look great, better than expected. I recommended you to a neighbor.

Report a concern   December 5, 2018 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

Love how clean the carpets are without a strong cleaning smell

Report a concern   December 5, 2018 — Rated 10 out of 10 by Adrianne Smith Zerorez Jacksonville
What do you like about our products and services?

The Rugs look wonderful and the smell was s great! Dale Taylor Jr was very pleasant and worked very efficiently. I would definitely recommend Zerorez. The price was very reasonable and I changed my order to add several rooms and Dale worked with the changes to try and give me the best price. Awesome staff.

Report a concern   December 4, 2018 — Rated 10 out of 10 by K.L. Zerorez Jacksonville
What do you like about our products and services?

Professional service, quick but thorough

Report a concern   December 4, 2018 — Rated 10 out of 10 by Sheri Livengood Zerorez Jacksonville
What do you like about our products and services?

No residue. Professional service. Stains are gone and the carpet looks beautiful!

Report a concern   December 4, 2018 — Rated 10 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

High quality and guaranteed service

Report a concern   December 4, 2018 — Rated 10 out of 10 by Kristi Oneal Zerorez Jacksonville
What do you like about our products and services?

Professional appt setting & service.

Report a concern   December 3, 2018 — Rated 10 out of 10 by G.D. Zerorez Jacksonville
What do you like about our products and services?

Wonderful.
Recommended Reagan to our neighbor while he was working on our carpet. They visited and we think they made a plan.

Do you sell the little cloth pieces that were placed on our entrances to carpeted areas? We would like to get a few. Our carpet is very light and we like stepping on them before entering that area. We don't exactly know what they are.

Report a concern   December 3, 2018 — Rated 10 out of 10 by K.K. Zerorez Jacksonville
What do you like about our products and services?

I like that the product is green and non-toxic. It was easy to schedule the service and it was done at the time they promised without any inconvenience to me.

Report a concern   December 3, 2018 — Rated 7 out of 10 by S.M. Zerorez Jacksonville
What could we do to improve?

Tile floors seemed to have a film on them after the cleaning. I had to mop to get rid of it.

Report a concern   December 3, 2018 — Rated 10 out of 10 by Michael Lenahen Zerorez Jacksonville
What do you like about our products and services?

I want to acknowledge the thorough and professional job your company performed at our office over the weekend. It had been quite some time since we last had our carpet deep cleaned. Not only did you make the carpet look new again, but our tile and stone floors have never appeared so clean and bright.
As a customer, I appreciate the tight window of time you gave me for when the technician would arrive. In fact, he even called to say that he was running on time. I greeted a uniformed technician at the door, who took the time to protect all adjacent areas and installed temporary corner guards to protect the walls. I will gladly recommend Zerorez to all my friends and business associates.

Michael with Aurora Builders

Report a concern   December 2, 2018 — Rated 10 out of 10 by R.B. Zerorez Jacksonville
What do you like about our products and services?

Quality service and done in a good time frame. Technition was on time.

Report a concern   December 2, 2018 — Rated 10 out of 10 by G.S. Zerorez Jacksonville
What do you like about our products and services?

I asked for Mitch because he does such a great job with care and courtesy. Next best would be somebody trained by Mitch, and that’s who I got. Jacob did a great job with the same care and courtesy. Thank you Zerorez!

Report a concern   December 2, 2018 — Rated 10 out of 10 by P.C. Zerorez Jacksonville
What do you like about our products and services?

Everything. Zerorez is the only one we have ever used and always very satisfied with them. Highly recommend them

Report a concern   December 2, 2018 — Rated 10 out of 10 by Heidi Harris Zerorez Jacksonville
What do you like about our products and services?

My carpet looks amazing! I didn't have that sticky feeling after they cleaned our carpet. It's really clean and doesn't have that lingering odor that normal carpet cleaners leave.

Report a concern   December 1, 2018 — Rated 10 out of 10 by Donna Wilkey Zerorez Jacksonville
What do you like about our products and services?

The grout is back to the original color and the carpets feel and look clean. Rico was very nice and thorough.

Report a concern   December 1, 2018 — Rated 10 out of 10 by Bill Cowell Zerorez Jacksonville
What do you like about our products and services?

Fair prices, no upcharges and excellent results.


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