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based on 28849 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional and thorough. Great job!
On the pricey side but would recommend to most people.
Awesome service!
Jacob was very professional and knowledgeable about the services. I did not have any delusions about what could be done with our carpet but Jacob went above and beyond with his knowledge on what to do and how to do it. We are very pleased with the outcome and would recommend Jacob and your company to anyone we can.
Great people, excellent service, no residue.
Prompt, Polite,Professional
I was very impressed with the technician on his professionalism and knowledge of the company.
Fantastic customer service from start to finish. The technician Ammand (spellings?) truly has the success of your company in mind. He was so pleasant and unlike a previous company I used he did not try to force other options on me. Great job!
You do what you say you’ll do
Brad was very informative and professional.
good job
Professional service, great results!
Friendly and professional tech. Service was excellent with terrific results.
Everything looks great!
Carpets and upholstery came out great - clean, fresh-smelling and with no residue feel on fibers. Collin was very helpful, friendly and professional. Because of good product and great service, I would recommend Zerorez!
The technician arrived early (calling first to make sure it was okay), got to work quickly and efficiently. He was friendly and professional, putting protectors on the corners of my walls. It took him very little time to do the work. As promised, my carpet was dry within a very short period of time. It looks and feels great.
Great service .... very thorough too!
Great job! Very nice tech!
Natural products.
No gimmicks, upfront estimates that are adhered to at the time of service, good quality cleaning
The gentleman that came back to the house to re do the carpet did a great job. My wife said he is very polite and worked very hard to make sure she was satisfied. Please give that gentleman some kuddos for his work ethic and professionalism.
I was going to have the carpeting removed from the entire upstairs and stairway - you performed a miracle!! Such a delightful young man and so committed to excellence. The quality of the work done is a standard that we do not see in most service companies. I will never use another company for our carpets.
Thank you,
Donna Meyers Perry
Text reminder, quick and reliable service, showed up on time, called before visit, did not over charge, was price conscious, very professional, etc.
Other than the receipt, email issue and a few water puddles, there were no issues. Glad to have no major issues. Would be nice if tech could provide receipt.
Everything the tech was amazing, our carpets look incredible and the price was amazing.
Very thorough and the tech was extremely nice and polite. Answered all the questions that we had.
Excellent job. Friendly, well informed carpet cleaner. Have recommended Zerorez to my friends.
The technicians are always professional and friendly. They explain everything being done thoroughly. My technician this time surprised me by putting up my shower curtain rod that had fallen down while I was prepping. What a nice surprise. The quality of the work completed is always exemplary.
Excellent job on cleaning marble floors! Friendly service.
On time, completely professional, service works as advertised. Pricey, but worth it.
The carpets look amazing!
Friendly employees. Fresh and clean smell. Employees were booties and clean before leaving.