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based on 29371 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to work with and very nice.
Mindful of children, punctual, explained everything.
Your quick response to my cleaning request.
Your online email confirmations and reminders.
Your service associate, Ben, arrived on time, and was very helpful, neat and polite
The rugs and chairs all look great! Thank you.
I was very impressed with the young man who cleaned my carpets. He was very knowledgeable and professional. He did a very nice job cleaning my carpets.
I loved the care and time that they took to explain things to you.moises was very professional
Mitch was great!
Technician was professional, courteous, and took great care to not mark up the walls or leave tracks on the floor. Did an awesome job in removing two tough stains. Prompt and hard working.
It was wonderful
Everything. The technician was very professional and the work wonderful
I was very impressed and quite pleased. You may use me as a recommendation anytime.
Technician was friendly and helpful.
Professionalism and quality work
Our technician Gerrard was very nice and did an awesome job on our patio furniture🤗
The guys who came out to clean the office were great, friendly and had the whole building completed faster than promised. It was great to see the under promise and over deliver concept.
Price for portions of sectional to include clean and pet protection was a little steep ($60/section is outrageous for 2' X 3' max. area).
Might get better response for your services from veterans if you offered discount (not just on holidays - who would schedule service on a holiday anyway).
Thank you for taking the time to fill out our survey. I've given your feedback to our management team and our franchise owner for review. It looks like we may have had a miscommunication with respect to our veterans' promotions. Any time we run those specials, they are always good for the entire month. You do not have to schedule on Veteran's Day or Memorial Day to receive the discount. I'm sorry for any confusion. Please don't hesitate to call us at 904-287-5727 if we can be of service to you again in the future.
Always on time and the techs do a great job.
The dude was great, very professional, very nice and did a great job cleaning the carpet.
I've used you since you came from Jacksonville, product and service are great. Forget about the other carpet cleaners, you guys are Tops!!!
Moises was our technician. He was an outstanding person who did an outstanding job. Highly recommended.
I like that they are pet friendly, they have a pleasant smell actually practically none and the carpets dry pretty quickly
Reasonable, professional and timely.
Handled professionally. Carpets clean and fresh smelling.
Technicians are friendly, get the job done, very thorough.
I like that there are no chemicals.
Very impressed with how clean my carpets came out
The cleaning team did not clean the carpet under the beds. They were easy to move since they have wheels. Or they could have asked us to help them move them or ask us what we wanted to do about it.
Our guy was Prompt, he did a great job and answered all our questions. Would highly recommend Zerorez.
Alex did an outstanding job..he is the best we have had yet
The technician arrived on time, was very courteous and professional and did the job in an efficient manner. Brad is an asset to your company.
Ease and speed of scheduling. Professional and courteous employees.
Did the job and the clearer was nice. Good price.
Fast, efficient and great service!
Ben was very professional and very well educated on the cleaning process of our Couch and love seat, and did fantastic job on the downstairs carpet. Zerorez is our only choose for carpet care .Thank you Zerorez! Bo and Laura