Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29094 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 11, 2025 — Rated 10 out of 10 by Tricia Severino Zerorez Jacksonville
What do you like about our products and services?

The technicians were extremely knowledgeable and thorough with their work. They explained what they were going to do, the result of the service, and gave suggestions for additional services as needed.

I can already see a noticeable difference in my home. The air is fresher, the dust is minimal, and surfaces are cleaner.

The pricing was extremely competitive, and if I could give a higher rating, I would!

Thank you!

Report a concern   June 11, 2025 — Rated 10 out of 10 by Tricia Severino Zerorez Jacksonville
What do you like about our products and services?

The technicians were extremely knowledgeable and thorough with their work. They explained what they were going to do, the result of the service, and gave suggestions for additional services as needed.

I can already see a noticeable difference in my home. The air is fresher, the dust is minimal, and surfaces are cleaner.

The pricing was extremely competitive, and if I could give a higher rating, I would!

Thank you!

Report a concern   June 11, 2025 — Rated 10 out of 10 by J.A.T.R. Zerorez Jacksonville
What do you like about our products and services?

Jake and Albert did a great job cleaning our dryer vent! Professional and personable. Thanks guys, and Zerorez, for hiring the best people to do these jobs for us.

Report a concern   June 10, 2025 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

They did a great job!

Report a concern   June 9, 2025 — Rated 10 out of 10 by M.M. Zerorez Jacksonville
What do you like about our products and services?

Efficient service, great rep

Report a concern   June 9, 2025 — Rated 5 out of 10 by L.B. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The hose burst and water was all over my entry way. I am the one who found it. Then he just quit So the dirtiest part of my shower didn't get cleaned. He did take $50 off and cleaned up the mess.

Report a concern   June 9, 2025 — Rated 10 out of 10 by S.G. Zerorez Jacksonville
What do you like about our products and services?

Prompt, good explanations and cost effective

Report a concern   June 9, 2025 — Rated 9 out of 10 by K.R. Zerorez Jacksonville
What do you like about our products and services?

The cleaning concept is appealing. The service tech was incredibly knowledgeable and professional. A delight to deal with. However, I do not like that Zerorez has a dollar minimum to come out. I paid quite a bit of money for very little work. So that’s disappointing.

Report a concern   June 9, 2025 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

Our technician, Kendall, was very friendly, professional and efficient. We are so pleased with how clean our couches and rugs came out! Highly recommend!

Report a concern   June 9, 2025 — Rated 10 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

The technician will

Report a concern   June 8, 2025 — Rated 10 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

The service was outstanding!

Report a concern   June 8, 2025 — Rated 0 out of 10 by D.H. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Paid attention of money to have my carpts cleaned and it still looks dirty. Not satisfied with the results of the service. I feel it was a serious waste of money. The service tech was nice and polite.

Report a concern   June 8, 2025 — Rated 5 out of 10 by C.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The cleaning was great, the tech was great, it was just so expensive it would be hard to recommend and also not something I could keep up with because of the price. The technician was great though and he did a wonderful job.

Report a concern   June 8, 2025 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

Great job cleaning my rugs last time. Clear and honest communication

Report a concern   June 8, 2025 — Rated 10 out of 10 by S.F. Zerorez Jacksonville
What do you like about our products and services?

The technician was very personable and we felt very comfortable working with him. He did a fantastic job! He told us every step of the way what he was doing.

Report a concern   June 8, 2025 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

Trey was very professional and thorough

Report a concern   June 8, 2025 — Rated 10 out of 10 by M.K. Zerorez Jacksonville
What do you like about our products and services?

service guy wonderful and personable. carpets r sooooo clean!

Report a concern   June 8, 2025 — Rated 10 out of 10 by K.K. Zerorez Jacksonville
What do you like about our products and services?

Very pleased with range of services and willingness to work with us to resolve issues. Tile looks great following color seal.

Report a concern   June 8, 2025 — Rated 10 out of 10 by S.T. Zerorez Jacksonville
What do you like about our products and services?

The technician is friendly and knowledgeable about product. I love how clean my kitchen tile and grout are after cleaning!

Report a concern   June 7, 2025 — Rated 10 out of 10 by S.F. Zerorez Jacksonville
What do you like about our products and services?

Caleb! He was on time, very professional and did a great job!

Report a concern   June 7, 2025 — Rated 10 out of 10 by Drue Ashwell Zerorez Jacksonville
What do you like about our products and services?

Professional, knowledgeable, competent, and helpful.

Report a concern   June 7, 2025 — Rated 10 out of 10 by Karen Selig Zerorez Jacksonville
What do you like about our products and services?

Well done!! Very professional, and did a great job

Report a concern   June 7, 2025 — Rated 4 out of 10 by J.T. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

We have used the company many times. This was the worst experience. Carpets were still very wet 13 hours later when we went to bed. Too much liquid was used and not removed. The technician was not as professional as previous techs.

Report a concern   June 7, 2025 — Rated 10 out of 10 by M.L.W. Zerorez Jacksonville
What do you like about our products and services?

Technician was very professional, good job

Report a concern   June 7, 2025 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

Great job, on time and professional.

Report a concern   June 6, 2025 — Rated 10 out of 10 by M.M. Zerorez Jacksonville
What do you like about our products and services?

Great company excellent service quality product. I I have used them for my air condition, carpeting and furniture wonderful company.

Report a concern   June 6, 2025 — Rated 10 out of 10 by Hunter Graczyk Zerorez Jacksonville
What do you like about our products and services?

My carpet and tile have never looked cleaner! I really appreciated the level of detail went into ensuring that the tiles came out clean. Did not have the same experience with another company a few years back. Will definitely use Zerorez again!

Report a concern   June 6, 2025 — Rated 10 out of 10 by N.G. Zerorez Jacksonville
What do you like about our products and services?

Technician was very friendly and explained the process well. My sofa looks brand new!

Report a concern   June 6, 2025 — Rated 10 out of 10 by R.V. Zerorez Jacksonville
What do you like about our products and services?

Appointment availability, friendly, knowledgeable technicians (Dalton), good price.

Report a concern   June 6, 2025 — Rated 10 out of 10 by N.F. Zerorez Jacksonville
What do you like about our products and services?

Colton arrived on time, was very professional and efficient, answered all of my questions, removed a stain at the entrance to the bedroom that I had been unable to remove, carpeted floors looked great afterwards. Thanks Colton.


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