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based on 28806 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was surprised at the amount of dust that came out of my ducts. I purchased three other services while they were at my home.The techs that camewere Jake and Albert, both gentleman and did a great job
Your service reps are very well trained, polite, and always accommodating. The product itself leaves no residue and seems to clean better than other products. The fact that you clean tile is great.. I had my car seats cleaned and they look brand new…
The service tech,Kendall, was outstanding! When he called 30 minutes prior to arrival, I was pleasantly surprised by his energy and enthusiasm! When he arrived, I was greeted with a genuine smile and great attitude!! He explained everything he was going to do and answered all my questions. He was very thorough and did an excellent job!
Quick response
Excellent customer service. Service provider (Gabe I think) was incredibly knowledgeable, professional, proficient, and kind. He had excellent customer service skills and even highlighted the other services ZeroRez offers. Overall great experience. I’ve already recommended him and Zero Rez to multiple neighbors.
Everything about it was smooth, as promised, and great customer service!! All around a great experience and great turn out!!
Several good points about Zeorez:
1. We were given an accurate quote over the phone, and scheduling was easy.
2. We received follow-up to remind us of our appointment and how to prepare for the tech's arrival.
3. Our tech, Colton Bassett, called us when he was en route, arrived on time, and answered all of our questions before he began work. We enjoyed meeting him--very personable!
4. Colton worked incredibly fast and efficiently. We were impressed that he cleaned our carpets, tile in our kitchen and entryway, and walk-in shower by himself, in less time than we had anticipated.
5. The results of our Zerorez service are amazing. Our dirty tile and stained grout are sparkling clean; our carpets seem to be a different color now that they have been cleaned. We brought our next door neighbors in to see the difference, and they asked for Zerorez's number. We anticipate you will get at least a few new clients from our neighborhood.
In short, we are extremely pleased with the service and the results we received from Zerorez. We will definitely call again and will ask for Colton!
Max was really good at what he did!
Very professional and kind
The carpets were cleaned without residue.
Technician was knowledgeable and courteous. Job was done in a timely manner.
Our technician was very thorough and personable. He explained the cleaning process and made sure we had no questions
Everything. Been using Zerorez for 20 years. They are awesome. Would not use anyone else. Anthony did ours and he was awesome
Excellent cleaning of the carpet !
The guy who cleaned my rug was amazing! He was very nice, quick and got all the spots out.
Zerorez is the only carpet cleaning company we used ,They do a fantastic job! The technicians are always very professional and friendly. Our carpet gets clean and stays looking bright and fresh for months! It's easy to set up a cleaning appointment and the technicians arrive on time
Efficient and on time. Super nice guy and he did an awesome job on my sectional and area rug.
Fantastic job done on my time and grout. Well worth the investment. Very friendly and professional service guy(Antoine). All services were explained to us up front.
Thanks for the great job!
Rep went above and beyond to insure my needs on flooring was met.
Friendly service and great attention to detail
our service tec(forgot his name)was excellent gret job...on time....friendly...thorough looks great
Anthony is very knowledgeable and professional. He explained all the cleaning procedures and I respected his opinion. Very nice young man.
The quoted price was way off. The laminate floors still had a couple dirty spots that I cleaned. Troy was awesome though
Your service is great and your Techs are amazing, especially Harrison Smith
Friendly staff
Air duct cleaning was amazing but filter was not changed and vents were not cleaned like the receptionist told me would occur
The carpet cleaning which was completed on 4/11/25 exceeded my expectations. The tech was outstanding and very knowledgeable about your products. I really appreciate the excellent customer service and attention to detail. I left a review on google as well. Great job and I will use your services again.
Zerorez's rep showed up promptly, was friendly but business-like, inspected the carpeting to be cleaned, made me aware of other services Zerorez could provide, and proceeded to cleaning. the carpeting looked great when he was finished.
Did a great job with our floors, Tech was professional and prompt.
Quick easy and efficient. Colton was very knowledgeable and attentive and got the job done.
I was impressed with the prompt service. They were here the next day. They cleaned our dryer vent. At first I was a little apprehensive about the price until I was aware of what all it entailed. Kendal was absolutely amazing. He explained everything as he went. We were shocked to see how much dust came out of the dryer vent.
We highly recommend them. You will not be disappointed.
Denise P.