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based on 28804 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It always works!!! Stains no one else can get out they can
Anthony was very courteous and professional. He was very thorough with the cleaning but also gave detailed explanations with each step. I really appreciate the level of care he gave to my home and his work. I am very pleased with the job he did!
Everything!
GREAT SERVICE. 5 YEAR OLD KARASTAN CARPET LIKE NEW.
The service of not putting so much chemical and wetness that it takes a long time to dry. And my service rep was very knowledgeable which I like to know what is going to happen.
I appreciate your service.
We had our home duck work cleaned by ZEROREZ and the guys done a great job. They were very knowledgeable about the procedures and the products and very professional in servicing our home.
Your tech was very friendly and courteous. I will definitely use you again!
Great job! Fast and efficient!
Product cleaned carpet very well.
The technician worker very hard and was very thorough.
Competent workman.
The gentlemen were both great getting the work done, on time, quick, caring and courteous.
Good communication and great job cleaning.
The tech was very quick and very good. He did a great job on the carpet and then gave us a good estimate on cleaning the kitchen and breakfast room tile and grout. He did a great job on that too.
Initial quote was off by 100% (quoted $50/club chair. Technician said $100/chair). When I balked, he quoted 2 for $150. In addition, there was a $25 “service fee“ which had not been included in my original assessment.
The hint of “bait and switch“ not to mention bartering for a price, turned me off this business. The technician did a very nice job cleaning our couch and chaise lounge.
He took his time explaining everything that’s he was doing and answered all of my questions.
Did a great job. Very efficient and thorough and kind.
My tech was great
The team was friendly, on time and left the house spotless. Thank you!
Quick and easy
Great Job, at a reasonable price.
I was hoping the extra money spent on the odor remover would last longer than a week. It worked great for the living room and the couch but after a week, it all came back. Every other room that did not get the odor remover is still smelling great and feels clean. I don't know how y'all can fix that, but I would not recommend that people pay the extra on that and simply get a standard service.
Your technician, Joshua, was timely, very professional and did an amazing job on our carpet. He explained every step in the process. We had some challenging stains, but Joshua made our carpets look like new! We plan to call on Joshua and Zerorez for future service for sure!
Your scheduler was courteous and helpful. The service technition was prompt, kept us up to date with his progress, and thorough with our requested areas of concern.
Excellent cleaning equipment and well trained staff.
Did a nice job cleaning the rugs
The employee who did the work.
Excellent service
I have always been happy with the customer service and service team. Thank you for always taking care of us.
Tech did an excellent job. Refreshing to find someone with a great attitude while displaying a lot of pride in his work. Would definitely recommend to others.