Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28806 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 13, 2025 — Rated 10 out of 10 by C.Z. Zerorez Jacksonville
What do you like about our products and services?

The service was meticulous, friendly, and thorough. There was no-pressure to add things, yet he explained and recommended various treatments. Pricing was fair and transparent.
The results were truly impressive. The tile looks like new and the carpet we thought we’d have to replace is actually looking and smelling great! Thank you!!

Report a concern   April 13, 2025 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

I had my tile cleaned by Colton. He did an excellent job. Floor looked brand new! Thanks for your professionalism and hard work.

Report a concern   April 13, 2025 — Rated 10 out of 10 by M.M. Zerorez Jacksonville
What do you like about our products and services?

Great job and service. Friendly staff!!!

Report a concern   April 13, 2025 — Rated 10 out of 10 by Wayne Baker Zerorez Jacksonville
What do you like about our products and services?

The tech was early, fast cleaning our couch and very friendly

Report a concern   April 13, 2025 — Rated 10 out of 10 by V.G. Zerorez Jacksonville
What do you like about our products and services?

Technician was on time, very courteous and did a fantastic job!

Report a concern   April 13, 2025 — Rated 10 out of 10 by R.J. Zerorez Jacksonville
What do you like about our products and services?

Arrived early, very nice technician who listened to our concerns. Fair pricing.

Report a concern   April 13, 2025 — Rated 10 out of 10 by Matthew Kossove Zerorez Jacksonville
What do you like about our products and services?

Service was prompt and efficient. He did a great job of explaining everything and following through.

Report a concern   April 13, 2025 — Rated 10 out of 10 by T.C. Zerorez Jacksonville
What do you like about our products and services?

Highly recommend this company and Harrison was very knowledgeable and not pushy whatsoever. I ended up with more services and am completely satisfied! I will definitely use this company again and will be asking for Harrison and recommending to friends and family!

Report a concern   April 13, 2025 — Rated 10 out of 10 by R.W. Zerorez Jacksonville
What do you like about our products and services?

You always do a great job! Never disappoint. Staff is professional and polite.

Report a concern   April 13, 2025 — Rated 10 out of 10 by B.H. Zerorez Jacksonville
What do you like about our products and services?

Professional and thorough.

Report a concern   April 12, 2025 — Rated 10 out of 10 by Kathy Carlson Zerorez Jacksonville
What do you like about our products and services?

Kaz did an excellent job on our carpets, very professional! We’ve been very satisfied with Zerorez ever since we began, before that I’ve had companies damage our carpets, and be very sketchy so I’m very happy 😃 at this point!!

Report a concern   April 12, 2025 — Rated 9 out of 10 by G.R. Zerorez Jacksonville
What do you like about our products and services?

I was am pleased with the way my floors look. The fellow was very courteous and helpful. I could have used a little help moving the kitchen table and chairs back. But generally I am pleased

Report a concern   April 12, 2025 — Rated 9 out of 10 by E.W. Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule service. Technician was on time, very professional and efficient . Rugs left in great condition
Technician: Coton Bassett

Report a concern   April 12, 2025 — Rated 10 out of 10 by Lauren Killoran Zerorez Jacksonville
What do you like about our products and services?

easy to work with the office and set up the appointment. the reminders were perfect and the technician was on time and profressional and friendly. The tile and rug look like new!

Report a concern   April 12, 2025 — Rated 9 out of 10 by R.E. Zerorez Jacksonville
What do you like about our products and services?

Pricey but thorough. Very happy with the service.

Report a concern   April 12, 2025 — Rated 10 out of 10 by M.S. Zerorez Jacksonville
What do you like about our products and services?

Prompt and on time

Report a concern   April 12, 2025 — Rated 10 out of 10 by P.P. Zerorez Jacksonville
What do you like about our products and services?

Fast and efficient

Report a concern   April 12, 2025 — Rated 10 out of 10 by Tom Huffine Zerorez Jacksonville
What do you like about our products and services?

Timely response to scheduling. Cheerful employees.

Report a concern   April 12, 2025 — Rated 5 out of 10 by R.C. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Every corner going up the stairway was marked blue from the hose. I had to touch-up paint each of the areas.

Report a concern   April 12, 2025 — Rated 10 out of 10 by Karen Fauth Zerorez Jacksonville
What do you like about our products and services?

Carter went out of his way to clean our rugs and chairs as we wanted them. Very professional and courteous..

Report a concern   April 11, 2025 — Rated 10 out of 10 by James Piatak Zerorez Jacksonville
What do you like about our products and services?

Harrison cleaned my carpets, and he did an outstanding job. He paid special attention to the areas I pointed out, and the results are better than I expected. He is a true gentleman and a credit to your business.

Report a concern   April 11, 2025 — Rated 10 out of 10 by Kristin Anvaldo Zerorez Jacksonville
What do you like about our products and services?

The representative who came to my house to clean the carpet did such an amazing job. I cannot believe how much cleaner he got my carpet! He was completely knowledgeable and helped me to fully understand exactly what I needed to know. Thank you so much.

The only concern I have is the telephone representatives not being educating or transparent enough to let me know that certain bedrooms that are bigger cost more money and that landings on stairs cost money as well, etc. etc. there are multiple different charges that accumulated to be about $100 extra on my bill.

Report a concern   April 11, 2025 — Rated 10 out of 10 by Wende Larrimore Zerorez Jacksonville
What do you like about our products and services?

The technicians worked hard and were very thoughtful.

Report a concern   April 11, 2025 — Rated 10 out of 10 by A.W. Zerorez Jacksonville
What do you like about our products and services?

The products worked pretty good on our furniture and excellent on our floors. But the best part was the excellent service and work done by your rep. He was outstanding!

Report a concern   April 11, 2025 — Rated 10 out of 10 by D.S. Zerorez Jacksonville
What do you like about our products and services?

Good job

Report a concern   April 11, 2025 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

He was timely, courteous, presented the protection plan and price well, and did a wonderful job cleaning our chairs!

Report a concern   April 11, 2025 — Rated 10 out of 10 by A.W. Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule, great communication and quality work. Honest pricing model.

Report a concern   April 11, 2025 — Rated 10 out of 10 by E.P. Zerorez Jacksonville
What do you like about our products and services?

Always have good service

Report a concern   April 11, 2025 — Rated 10 out of 10 by Chris Rindos Zerorez Jacksonville
What do you like about our products and services?

My Google review:

The tech left five minutes ago. This was a great experience from my original booking call to the final handshake as the tech left. Our carpeting looks (and smells) great. The price was fair. The process was quick and efficient. Our tech, Lou, was friendly, courteous, and professional. THIS is how a company should be run! 👍

Report a concern   April 11, 2025 — Rated 10 out of 10 by A.W. Zerorez Jacksonville
What do you like about our products and services?

On time ,efficient and great work.


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