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based on 28843 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service-office staff and awesome carpet cleaning and furniture cleaning. The office staff was very accommodating and the technician was great!
Both employees were professional and did a great job!
They gave me all the information I needed over the phone, they were very helpful. They were also very punctual and my carpets came out very clean. Reasonable prices and a job well done!
Excellent
Very capable and efficient from quoting to booking to service.
Cameron, Kevin & Andrew were all 3 at our facility yesterday and were so respectful, kind and professional - the spaces they shampooed and spot treated look and smell amazing. They were kind enough to give us their cards and to remind us that they also provide residential services. I will likely be calling to set up a tile and grout clean for my home because of their recommendation. Thank you again!
The guys were professional and knowledgeable. Answered my questions and had an attitude that truly wanted to help. I would happily recommend Zerorez to clean air ducts and air handler.
Plus they sent me photos of the inside of the air handler.
Everything was great! My tile and grout haven't looked this good since installation. The technician was knowledgeable and friendly. I would definitely recommend Zerorez Jacksonville.
Rod called before he arrived to let me know his ETA. Once he arrived he explained what he was going to do and immediately got to work. I thought the appointment would take a few hours however Rod is very efficient. I am pleased with his work ethic as well as the services I received. I'm very happy with my choice to hire Zerorez!
Dale our service man was very professional and nice. Did a great job!
The Service Technician was very professional and helpful. He answered any questions we had. Very efficient. The chairs we had cleaned look new.
We have used this company a few times. They always do an amazing job. Our carpets smell and look brand new!
Wonderful communication, service was excellent, the tech was friendly and the job done is outstanding. Great job. Definitely will recommend.
Texts are always friendly and they do a great job. The price is reasonable as well.
The technician was very knowledgeable and courteous. He took care of everything in the four rooms without any problems. I will use this company in the future for sure.
Very professional and did a great job.
Our technician was very professional and did an amazing job. He ensured each room was completely cleaned and worked UN a few floor stains. We are very happy with the job he did. He also cleaned the grout in the kitchen. Looks amazing.
Kendall was amazing. Took the time to walk me through all the services offered that would be applicable to my home. He worked with me to ensure I understand everything and reviewed with me in detail the pricing and details of everything we agreed would be needed to get my place looking good. During the services he showed me what he was doing and explained how things worked to get my carpet and tile/grout clean. Awesome work!
Had a great technician-C. Connell. We want him the next time we use Zerorez
It always cleans my carpets superbly.
Fast friendly service, with no overpowering smell or sticky residue.
Very professional
Custom Service is always been my expectations and your service provider nailed it....
Everything maybe we could’ve had more of a good smelly shampoo I like smelling flowers and air fresheners when I walked in my house but everything is wonderful wonderful
Technicians were personable and knowledgeable. Took the time to explain what they were doing. Cleaned up after themselves.
Came back same day to clean an additional room I forgot to mention the first time. Very friendly, and helpful.
On time, very friendly, great work!
Excellent customer service from office staff. Very professional worker and he left my carper very clean.
They did a great job.
I have had my own home and two townhouses that we own cleaned by Zerorez for the past 4 years. I have personally requested their technician, Mitch Fowler, to do the cleaning for us at each property as he explains the process and takes great care on doing a good job! The carpets clean up beautifully with the products that are used and without an overwhelming odor!
Good product and GREAT employee makes the difference!!