What our clients think of us!

Excellent service.

This is our second time using Zerorez for carpet cleaning serivces. Their scheduling and communications are excellent. Our carpets are fairly new so our results were good as to be expected with the new carpet however, we contacted them because had a couple of puppy training potty opps that we wanted removed. For the most part those areas looked great with the exception of one spot that wanted to stick around. We shared our discouragement with that one area to which they returned to our home to reclean and successfully remove that stain for no charge. Kuddos to them for great customer service! We would use them again in the future.

Wonderful, friendly staff and our carpets look great. Our technician took his time and explained the process, looked at trouble areas and got the stains out.

Thank for your service,your technician was excellent and very professional plus an amazing attitude.He deserve a promotion.

The representative was on time and very professional. He explained everything in detail and did an excellent job. I will use them again.

Service was on time and prompt with the cleaning

convenient. efficient.

Prompt, courteous, professional.

Friendly and efficient

Prompt service and good quality work.

Thomas was very professional. He did an excellent job on our tile floor. It looks like new.

Eddie the technician was very friendly and professional. He got my dining chairs clean when I thought it was hopeless! My rug looked amazing when he left and I loved that there is no odor or perfume smells.

I’m always impressed with the Zerorez techs. It was a pleasure having Kevin in my house. He was super friendly and professional, and he did an amazing job on the carpet. He’s a 10/10 for sure.

I have always been please with the quality of zerorez cleaning. The technicians are always polite, friendly and thorough. Our most recent experience - with technician Eddie was no exception. He was great to work with and did a wonderful job

Very friendly, polite servicemen. Will use you for my rugs.

Friendly, knowledgeable technician. Job done efficiently and well.

Our carpet looks so much better even though it did not reduce the smell as I hoped it would.

Service was great and very pleased with product quality

Great service!!

Jake was the slowest technician I have ever had. He was extremely slow getting started and after being here at 8:50, by 11:30 has had only cleaned 2 small chairs and 2 club chairs. I had my whole house down and it was a big big job and there should have been 2 people ( read this in reviews though Zerorez has never sent 2). I would have thought this was his first day. Extremely frustrating as I had blocked off 1/2 my day for service. I had to be at an appointment at 2:00 and told him I needed to leave by 1:15, his reply was, that I could leave him here at the house to finish!?!? Really, he thinks I would just open my home to a stranger and leave, crazy. He asked to put a drink in my refrigerator and then if he could use the restroom! Once again, never has a previous technician been so brazen. He should have a cooler or truck and use the rest room before service. My other frustration is I am a long time repeat customer who spends roughly $700-$1000 and to me that's a BIG job. I called Zerorez and had to leave a voicemail as no one answered. I never received a call back even days later. No concern or care from them. I thought I was a valued customer and obviously I am not. I will find someone else to clean my carpets and furniture based on this experience and non-response to my call. I believe Zerorez has lost its "customer service" concern and only is concerned with the bottom line of making money. That's all Jake was concerned with too, he seemed to want to "run up my ticket" so maybe he could make a bigger commission. Stupidly, because I am a kind person, I tipped Jake $40 but he didn't deserve a penny and as far as I'm concerned Zerorez should have contacted me after my voicemail and hasn't as of 3 days later, no excuse what so ever. So there you have it. I will also go in and remove my 5 star review for Zerorez. Ultimately, Jake was here from 8:50 until 1:20! I had to almost kick him out the door, we never walked to check everything out as he took too long. Oh and by the way, there were no "preexisting stains" which slowed him down. My furniture and carpets don't even look dirty, I just clean them this time of year to freshen for the holidays.

Showed up on time and did a Great job again! Thanks.

Great job, doesn't leave the carpet soaking with cleaner.

Rod was very professional and friendly. He did a great job and the dog stains came up!

I liked the technician Jacob. He was very professional. He listened to my concerns and took care of the problem areas. I felt comfortable having him in my home.

Courteous, efficient, and thorough.

Great customer service !!

Already have passed your name on to a friend

Clean..no harsh chemicals.

Excellent technician

Excellent customer service and a job well done!