Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29109 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 4, 2022 — Rated 10 out of 10 by P.E. Zerorez Jacksonville
What do you like about our products and services?

The young man who came did a very nice job! We are very pleased. This was our second time with Zerorez. Thanks!

Report a concern   November 4, 2022 — Rated 10 out of 10 by K.G. Zerorez Jacksonville
What do you like about our products and services?

I opted for the tile and grout cleaning after discussing with my tech. He was very informative and excited to show me how much of a difference he could make cleaning the tile and grout that I gave it a try. I'm really shocked how clean the grout turned out. My tech did a great job on the carpets, tile and grout.

Report a concern   November 4, 2022 — Rated 10 out of 10 by G.H. Zerorez Jacksonville
What do you like about our products and services?

The products the young man used cleaned my rugs beautifully. The young man was professional and extremely cautious.

Report a concern   November 3, 2022 — Rated 10 out of 10 by Marilyn Price Zerorez Jacksonville
What do you like about our products and services?

The technician did a great job. My carpets have never been cleaner.

Report a concern   November 3, 2022 — Rated 7 out of 10 by B.F. Zerorez Jacksonville
What could we do to improve?

The original square footage give to us over the phone was incorrect which changed the price upon arrival.

Report a concern   November 3, 2022 — Rated 10 out of 10 by C.P. Zerorez Jacksonville
What do you like about our products and services?

excellent service by excellent people

Report a concern   November 3, 2022 — Rated 10 out of 10 by T.S. Zerorez Jacksonville
What do you like about our products and services?

Kevin did a great job cleaning the tile and carpets in our home!

Report a concern   November 3, 2022 — Rated 8 out of 10 by E.B. Zerorez Jacksonville
What could we do to improve?

I have only used your service once. I will reserve my comments at the present time. I do plan to use your company again. Everything went quite well.

Report a concern   November 3, 2022 — Rated 10 out of 10 by Claudia Haug Zerorez Jacksonville
What do you like about our products and services?

I like your tech who came out to clean my carpets. He was courteous and knowledgeable and concerned for my well-being

Report a concern   November 3, 2022 — Rated 10 out of 10 by C.G. Zerorez Jacksonville
What do you like about our products and services?

No products, quick drying time, excellent look of my area rugs.

Report a concern   November 3, 2022 — Rated 10 out of 10 by Calvin Bennett Zerorez Jacksonville
What do you like about our products and services?

I had heard about Zerorez on the radio so I wanted to try them. I was disappointed with the last carpet cleaner because of the soap residue left on the carpet. Which attracts new dirt. I made the appointment and their tech Eric showed up on time. After explaining the finer points of stain removal he got to work, taking time to go over the carpets in a through manner so no spots were missed. After the carpet dried it was so nice not to feel soap residue. So a job well done. Very pleased with their professionalism and prompt service. Would highly recommend Zerorez for all your carpet cleaning needs. Cal. in Jacksonville.

Report a concern   November 3, 2022 — Rated 10 out of 10 by C.G. Zerorez Jacksonville
What do you like about our products and services?

Your techs are wonderful. Polite and helpful

Report a concern   November 3, 2022 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

Different options of cleaning that were offered.
I appreciated the care he took making sure I didn’t slip by placing a rag on the floor where it went from rug surface to tile. His overall cleaning of the rug surface was done thoroughly I liked that especially since I vacuumed the carpet 3 times to get it ready

Report a concern   November 2, 2022 — Rated 6 out of 10 by P.A. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I thought for cleaning 3 rooms it would have taken a little bit longer.

Report a concern   November 2, 2022 — Rated 10 out of 10 by Lisa Jennings Zerorez Jacksonville
What do you like about our products and services?

Very professional, reasonably priced and excellent job cleaning my tile floors!

Report a concern   November 2, 2022 — Rated 10 out of 10 by Mary Schofield Zerorez Jacksonville
What do you like about our products and services?

No soap is used and dries much quicker

Report a concern   November 2, 2022 — Rated 10 out of 10 by S.W. Zerorez Jacksonville
What do you like about our products and services?

Morgan did a great job today. He was very polite, knowledgeable and thorough. I would recommend Zerorez.

Report a concern   November 2, 2022 — Rated 10 out of 10 by Olinka Weber Zerorez Jacksonville
What do you like about our products and services?

Friendly and professional technician who performed services requested efficiently.

Report a concern   November 2, 2022 — Rated 10 out of 10 by E.W. Zerorez Jacksonville
What do you like about our products and services?

You were able to fit me in your schedule quickly. Your employee Joshua was on time, he was efficient, fast and did a great job! I appreciate all of the above, because I was in a crunch, as far as time, with my mom in the hospital and I needed to get back asap.
Thank you Joshua!!

Report a concern   November 1, 2022 — Rated 10 out of 10 by M.C. Zerorez Jacksonville
What do you like about our products and services?

Very informative and did a great job.

Report a concern   November 1, 2022 — Rated 10 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

Quick service and my furniture was cleaned well.

Report a concern   November 1, 2022 — Rated 10 out of 10 by Beverly Fantini Zerorez Jacksonville
What do you like about our products and services?

The carpet cleaner was very respectful and did a wonderful job

Report a concern   November 1, 2022 — Rated 8 out of 10 by J.N. Zerorez Jacksonville
What could we do to improve?

Carpets could dry faster or leave them less wet

Report a concern   November 1, 2022 — Rated 10 out of 10 by Amy McGreane Zerorez Jacksonville
What do you like about our products and services?

2nd time I’ve used. Once for carpet for sale of rental and this time for my own furniture. Both times all was wonderful and professional and job great too. Also fair prices which is always good. Staff always respectful during prelim communication and then on the job. Always calls ahead of time so give heads up on arrival. U obviously know how to rub a good business and hire quality professional folks. This time I didn’t plan and move my car and had to leave for a Dr appt. Poor guy had to move truck and disconnect and reconnect and didn’t even act put out. Was so nice and kind and trusted in my house when I had to leave. That’s HUGE!! Thanx guys!!

Report a concern   November 1, 2022 — Rated 10 out of 10 by B.M. Zerorez Jacksonville
What do you like about our products and services?

Lou was prompt, thorough, did an amazing job by hand on our leather loveseat and chair. We were actually considering throwing the chair away because we couldn't get it clean after our pup took it over as her own. Looks beautiful. The grout cleaning pleased my extremely critical husband. Lou advised twice a year cleaning of the leather and how to maintain in between. He was excellent. Will use your services again for sure.

Report a concern   November 1, 2022 — Rated 10 out of 10 by C.A. Zerorez Jacksonville
What do you like about our products and services?

Great!!

Report a concern   October 31, 2022 — Rated 10 out of 10 by Mark Patterson Zerorez Jacksonville
What do you like about our products and services?

The speed that you were able to service my commercial project when I was in a pinch. Thank you very much!

Report a concern   October 31, 2022 — Rated 10 out of 10 by Rozelle Perry Zerorez Jacksonville
What do you like about our products and services?

This is my 3rd time using Zerorez and I'll continue to do so for my home and business. They called and showed up as scheduled. The tech was very polite and did not try to hard sell any other services. He advised of available serves and selected what we felt was needed.

Report a concern   October 31, 2022 — Rated 10 out of 10 by Robin Verderane Zerorez Jacksonville
What do you like about our products and services?

I liked that they did the spray first and it smelled so clean. Eddie did our service for us and was awesome! I will 100% refer Eddie and the company to anyone. He was very professional and courtesy and has a big smile.
Sincerely,
Robin Verderane

Report a concern   October 31, 2022 — Rated 10 out of 10 by P.A. Zerorez Jacksonville
What do you like about our products and services?

Fast, friendly, came early, and most importantly the carpets looked great when done!


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