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based on 29109 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The employees are always very nice and they pay attention to detail!
Met my expectations. The service person was amazing. He did an excellent job explaining and cleaning the carpet. I won't hesitate to use the service again. Thanks for getting my carpet cleaned.
Camron did a great job and was very friendly and knowledgeable. He went above and beyond helping clear the room of the kids toys and explaining any other services Zero Rez provides that we will certainly be looking into in the figure. Would highly recommend this company!
Russell was very professional and honest about what he could or could not do.
The company was responsive to my needs, fit me in so I’d have a clean carpet for guests and the technician was friendly and professional.
Great job on my furniture clean! Russell was on-time, friendly and informative. Thank you again. 💯👏🏽
Carpets look new. Good job.
Openness and honesty on how well my carpet may clean. They explained stains and how some cannot be thoroughly removed.
Jake was extremely professional and did an excellent job!
Some of the spots and stains in the carpet are coming back already. It is disappointing as I have heard so much positive about Zerorez. I have no idea where these spots and stains came from but they are in a heavy traffic area.
The carpet and upholstery cleaning job was not as impressive as I hope it would be, especially for the price spent. When our couches were cleaned up once, a few stain marks was still visible and we were told that they were older stains that won't come off. I asked the employee if they could still try to clean the spot again, and after the second time the stains came off. Multiple times it felt like because it didn't work the first time, the fault is not because of how it was cleaned but because the stain is too old. Service was friendly, but to spend the amount of money I did for these couches for an "okay" job, I would not be interested in hiring your company a second time. The carpet cleaning experience was better than the upholstery, but it's not enough for me to recommend your service to a friend.
On time , courteous , and he did fantastic job
Because of his performance we set up an annual cleaning.
Ramiro Jaenz did an excellent job in my 3 dog household of cleaning carpets in all room and provided very polite and professional service.
He informed me of your duct cleaning service, showing me before and after photos and since I have lived in this home for nearly 20 years, always with dogs, I'm sure this is a service I need to schedule.
You have a STAR employee and professional representative in Ramiro!
Jay Montanus
The ZeroRez team member that performed our cleaning (I’m sorry I can’t remember his name) was very courteous and professional. He did a great job!
Stellar service
Did a great job with my grout in master bath and kitchen. Very polite
Technician did an awesome job. On time and very courteous
Great service!
Top notch quality for a fair price!! Lou and Devin were completely professional and provided efficient and fantastic results. Definitely will use again!!
I enjoyed the quality work and professionalism.
The service was prompt, and the technician was very knowledgeable, friendly and engaged. He wanted to make sure we understood everything, including our options and what we needed as well as what we didn't need. Luanne
From calling for the first time Becky was very informative and got me scheduled very quickly. Jake my technician was very sweet and professional. He talked me through the process and explained why zerorez is better than other carpet cleaners. He really did a great job and my carpet looks brand new. I’ve been in my home since 2017 and have two boys and dogs and my carpet looks brand new. I will be a forever customer with zerorez.
Kendall did a fantastic job making my white sofas look new again! Highly recommend!
Easy and prompt scheduling appointments make Zerorez my go to for the holiday season and spring cleaning. The stone floors, carpets and area rugs are clean and ready to go!
We use them at Paul Davis Restoration and they always show up on time and give good service. our clients are always happy with them.
Have already recommended! Great work
Tech did a great job cleaning my carpet and had excellent customer service!
Clean and safe chemicals....prompt, professional service
Our Zerorez employee that came to our house was super friendly, respectful and knowledgable. He did a great job!
Reliable, efficient, God communication