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based on 29357 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt service
Listened to my needs and wants
Removed spots
The tech was very professional and listened to my concerns. The job was done in an efficient and timely manner.
The products of course were great but the service was EXCELLENT. Kendall did a wonderful job explaining everything, mindful or our needs and products we might need. He is a wonderful representative of your company!
Can't really think of anything. Our technician, Felton, did a great job. He was polite, professional and efficient. He is a great representative of your company.
The results far exceeded my expectations and the price was very reasonable.
Jake was great. Very happy with everything when he finished . As always we will continue using Zerorez.SkyeElsas
Great service
Good customer service.
I was impressed by the service! Thank you very much
Kendall was excellent. he arrived on time and called before coming. He was thorough and efficient. He offered suggestions on maintenance and also discussed with me where some of the grout was stained and could not be fully restored. But it was definitely improved from his hard work.
I would absolutely request him again when I need cleaning services. I would also not hesitate to recommend Zerorez and Kendall to others.
Efficient
Technician was friendly, knowledgable & professional.
Kind, respectful, friendly technician. Took his time and did a wonderful job on cleaning carpets. Showed immediate results. Will request him for next cleaning.
Prompt, friendly service with great results.
The technicians very professional and knowledgeable explaining product and processes. Very mindful of cleanup and customers time, although i was in no hurry. Have already recommended Zerorez to family and friends! Thank you again.
Eddie was very professional and efficient.
Fast service, always does a good job.
The technicians arrive on time and do a great job and they're fast and efficient.
Timely, professional, quality
Scheduling the appointment was easy. The technician was professional and knowledgeable. I appreciate the speed at which the work was performed and the communication of the technician throughout the appointment.
Services are tremendous, techs are professional, knowledgeable and inform you all they are doing.
Eddie Chapman did an awesome job yesterday evening. A very honest, respectfully, knowledgeable hard working young man.
Professional job
He did a great job
Professional, personable and arrived at the given time. Carpet and tile looked great! All around a very good experience.
The quote over the phone was extremely lower than the quote in person - by about $600 less. While I was not able to afford what I needed done, the technician was courteous in working with what I could get done that day. He did not get the tile behind the door and didn't include the pantry (part of the kitchen); had he done the pantry, he would've seen the standing water from the pretreatment.
I will save up my money and take more time off work for the remaining surfaces as they are not carpeted.
How clean and drys so quickly. Jacob was very knowledgeable.
Great service, carpets, tile and couches look and smell amazing
Excellent services. Been a client for eleven years.
The worker missed his first scheduled appointment stating knowone was home when he could not find the apt. number which is right on the front of the building. The second scheduled appt. the worker did not clean all of the rooms which had already been paid to complete.