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based on 29109 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very polite and courteous
Very professional carpet’s looks great thank you we will definitely use you in the future
The efficiency and demeanor of the company.
Kendall is great!
Excellent service.
Rod was AMAZING!
He was personable, punctual, professional, efficient, and the carpets look great.
Give him a raise and keep him on your team because he is a keeper.
Reasonably priced. Very professional staff.
I like the fact that they answer the phone when you call. They get you on the schedule quickly. They text you confirmation. They call you when they are on the way. They show up on time. They hire very friendly, competent, hardworking and knowledgeable employees. I have had my kitchen tile cleaned twice by two different employees and was very pleased with the services they provided. They both did a very thorough job.
Excellent service! There is no offensive odor during or after the cleaning.
Felton was very good and did a Great job.
Fabulous job
Thank you
I have had zero Rez cleaning my carpets for a few years now. They are friendly and helpful and I’m always thoroughly satisfied with the service. Today Thomas was my service agent. He called ahead to let me know of his arrival. Upon arrival we went through to see what my concerns were. He thoughtfully listened And then gave me options to resolve my issues! Thomas was educated, courteous and a joy to have in my home! As a business owner myself Thomas is exactly who I would want representing my company!
Great job cleaning and getting rid of the stains. Kind, respectful
I have had my same house cleaned by ZeroRez several times but for some reason my sunkin living room this time was charged as 2 rooms. It was apparently a little over size. But the previous times it was not.
You are one of the finest companies to work with. Your employees are pleasant, professional & conscientious. I brag about you often!
On time. Great quality and value.
You guys are tops in my book and I'm constantly recommending your company. Jacob was conscientious, very courteous and thorough. It seems so many people have gone to wood, stone or laminate floors, they maintain them themselves and don’t use outside services. I always pass along your pamphlet making it known you perform a multitude of services for the home.
May your successful business continue to prosper.
The entire process was very efficient and professional. We had a tight turn around time which was easy to schedule. Remi did a great job on both houses. He was very friendly and the carpets looked great.
Great service professional and thorough
I thought I was pleased until it completely dried and it Just look like it had not been cleaned. There were still dirty spots and dirty high traffic spots that were in front of the couch . It smelt good but that’s about it. I ended up calling Chem -Dry of Jacksonville and had them come out today. I have pictures after y’all had cleaned it, and pictures after Chem-Dry. 100 times different.
Very friendly! Explained the process in detail.
Professional and thorough
Great work done
Our technician did a fantastic job. He was on time, courteous, professional and the results were phenomenal. Our Church Congregation could not get over how great the carpet and pews looked when they walked in Sunday morning. Our very old carpet and pew cushions never looked better. Great job and great experience all the way around. Thank you Zeroex as you never dissapoint!
We're completely satisfied! The technician was very polite and thorough. Our couches look great!
The Technician was outstanding, the cleaning process was quick and efficient
Fast and reliable
The technician was very knowledgeable of all your services, very polite and had a great positive attitude !
Great customer service and thorough work done by cleaner!
I appreciated the speedy service and Camron who performed the task.

Kendall was professional and did a great job!