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based on 29109 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Gerard was outstanding!!
The techs were great but my floor looks worse now than it did when yall came. I have VERY noticeable lines going through my entire home now
Customer service was top notch
Smell is not over powering, I have respiratory issues and I had no problems.
We have utilized Zerorez many many timesaver the past few years for both our homes and our two commercial offices. Unfortunately, this time around, the tile and grout clean & seal simply did not yield great results. We feel as though we will have to enlist the services of another company to actually produce the results promised.
On time…completed on time.
All smells clean
It’s along story talk to your office manger in the Saint Augustine branch.
Great service. All techs have been amazing
Fast, efficient, came out quickly, called me asking me for any additional information, very nice!
Our carpets look great! Also, you have great customer service and our technician, Jake, was excellent. He was very friendly and made sure we were happy with our carpets. He did a fantastic job as we had really bad stains from dogs.
A very pleasant young man who very carefully cleaned my rug. He did a great job, too.
Excellent.
Great communication great service great results.
Fast and efficient
Cleaned up great
Tech was very pleasant, made an effort to contact me and ensure I knew the costs. He did waste an inordinate amount of time on the phone-my elderly mother was sitting outside in the heat waiting for him to finish. I understand you don’t move furniture but the tech didn’t even move the dog water bowl. He cleaned around it. Cleaned up to but not behind the toilet, same for a vacuum sitting in the utility room. Cleaned 1/2 way under a shelf, but not all the way to the wall.
Overall floors looked great and I will probably use your services again but kind of disappointed in thoroughness.
The worker arrived early and did an excellent job.
I've used Zerorez on more than a few occasions for both carpet cleaning and tile cleaning. They are always professional, do a great job, and if something isn't quite right, they go above and beyond to make it right! I highly recommend...
Very friendly and knowledgeable staff. Did excellent work and was very meticulous. Made sure the job was done right.
Good price. Very professional technician.
Great experience! Both young men were professional, polite and attentive. Rugs and furniture look so much better.
The guys that cleaned our carpet and kitchen floor were very polite and very nice to deal with,. We highly recommend them to other customers.
Polite and efficient and the carpet looks and smells so much better
The spots come out! The product and system really works
Eddie did a great job! He was prompt, courteous, and professional. My carpets came out much cleaner than I thought they would and my tile looks brand new!! Thank you :)
My 2 sofas and 2 chairs look like new. Very happy customer!
Great service! I’d highly recommend. Eric was fantastic! Great customer service.
Professional technicians
The tech was prompt and communicative. The work was done just as expected. We are happy with the results.
You guys have repeatedly surprised me in how amazing your process cleans. Carpet were being considered for a rip and replace and now it looks like its new! Thanks for yet again proving Zerorez is the only solution