Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29110 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 26, 2022 — Rated 10 out of 10 by A.D. Zerorez Jacksonville
What do you like about our products and services?

I’ve used you twice both times the job was completed on time with great results.

Report a concern   August 26, 2022 — Rated 10 out of 10 by Deborah Juber Zerorez Jacksonville
What do you like about our products and services?

The technicians arrived promptly and did a great job on my tile and were personable and informative. Very happy with this company and will use them again.

Report a concern   August 26, 2022 — Rated 10 out of 10 by C.F. Zerorez Jacksonville
What do you like about our products and services?

Good customer service - good technician - knowledable

Report a concern   August 26, 2022 — Rated 10 out of 10 by LeeAnn Anderson Zerorez Jacksonville
What do you like about our products and services?

Courteous, friendly, knowledgeable service technicians and quality results

Report a concern   August 26, 2022 — Rated 10 out of 10 by G.F. Zerorez Jacksonville
What do you like about our products and services?

Friendly service, Kendall and Felton were awesome. From explaining services to general conversation, I’ll be calling for them again when needed.

Report a concern   August 25, 2022 — Rated 5 out of 10 by A.R. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

There were spots that were missed on the upholstery of the couch that I had cleaned

Report a concern   August 25, 2022 — Rated 10 out of 10 by S.H. Zerorez Jacksonville
What do you like about our products and services?

I've been using zero rez for many years and they always do a great job!

Report a concern   August 25, 2022 — Rated 10 out of 10 by G.R. Zerorez Jacksonville
What do you like about our products and services?

Professionalism.

Report a concern   August 25, 2022 — Rated 10 out of 10 by C.W. Zerorez Jacksonville
What do you like about our products and services?

Efficiency, quality and job well done!

Report a concern   August 24, 2022 — Rated 10 out of 10 by T.K. Zerorez Jacksonville
What do you like about our products and services?

The technicians were very helpful, and did a wonderful job. Thank you.

Report a concern   August 24, 2022 — Rated 10 out of 10 by Lavonne Oshields Zerorez Jacksonville
What do you like about our products and services?

Morgan, your technician, was professional, prompt and effective in removing some challenging stains to my carpet.

Report a concern   August 24, 2022 — Rated 10 out of 10 by Mikayla Carrah Zerorez Jacksonville
What do you like about our products and services?

Jake was great! We recommend him and we are happy with our service!

Report a concern   August 24, 2022 — Rated 10 out of 10 by S.C. Zerorez Jacksonville
What do you like about our products and services?

Prompt, communicative, thorough

Report a concern   August 24, 2022 — Rated 10 out of 10 by Robert Adams Zerorez Jacksonville
What do you like about our products and services?

Great job and service.

Report a concern   August 23, 2022 — Rated 10 out of 10 by Carol Bradshaw Zerorez Jacksonville
What do you like about our products and services?

The degree of steam that cleaned my carpet the service was great and Don our service text explained the process of what he was doing

Report a concern   August 22, 2022 — Rated 10 out of 10 by T.P. Zerorez Jacksonville
What do you like about our products and services?

The tile came out great and almost immediately dry. I’ve already recommended to a friend.

Report a concern   August 22, 2022 — Rated 10 out of 10 by G.M. Zerorez Jacksonville
What do you like about our products and services?

Easy process and reasonable price

Report a concern   August 22, 2022 — Rated 10 out of 10 by C.V. Zerorez Jacksonville
What do you like about our products and services?

Knowledgeable and courteous staff. Quick follow up to touch up a couple of small spots.

Report a concern   August 21, 2022 — Rated 10 out of 10 by R.T. Zerorez Jacksonville
What do you like about our products and services?

Jacob was excellent! My carpets and couch look great! Thank you!

Report a concern   August 21, 2022 — Rated 10 out of 10 by Jacob Martin Zerorez Jacksonville
What do you like about our products and services?

Very nice professional service. Technicians were very clean and organized and did a great job cleaning our air ducts. I would highly recommend

Report a concern   August 21, 2022 — Rated 10 out of 10 by K.D. Zerorez Jacksonville
What do you like about our products and services?

Our technician was very professional — took pride in what he did & wanted to make sure that the sofa was cleaned to my satisfaction. It looks like new. He also took a lot of time to answer my questions about rug cleaning/pads, etc. - resulting in 2 of my rugs being picked up to clean at your shop. Great attitude — Zerorez should make sure that they reward and value such a professional employee. They are hard to find.

The sofa wasn’t overly wet, soil removed, no chemical smell No mess or damage to home from hose or other products.

Report a concern   August 21, 2022 — Rated 10 out of 10 by L.C. Zerorez Jacksonville
What do you like about our products and services?

They made sure that everything was clean and I couldn't be more happy

Report a concern   August 21, 2022 — Rated 10 out of 10 by A.A. Zerorez Jacksonville
What do you like about our products and services?

Great customer service and great rug cleaning. The technician, Cameron, listened, was diligent, worked to get me the best service for my money, and seemed to really try to get all of the stains out of my rugs and furniture. He seemed very thorough.

Report a concern   August 20, 2022 — Rated 10 out of 10 by V.K. Zerorez Jacksonville
What do you like about our products and services?

Your agent arrived on time. I was provided an overview of the products and your services. Your gent allowed me to view him step by step. And there was a problem with my estimate but your agent and Zerorez honored my online estimate. I will recommend Zerorez to my friends.

Report a concern   August 20, 2022 — Rated 10 out of 10 by D.H. Zerorez Jacksonville
What do you like about our products and services?

The people you send out to clean. They are very polite and do a very good job

Report a concern   August 20, 2022 — Rated 10 out of 10 by S.G. Zerorez Jacksonville
What do you like about our products and services?

Excellent service, quick availability and a job well done. The service tech, Rod, explained the services available very well.

Report a concern   August 20, 2022 — Rated 10 out of 10 by Robin Frost Zerorez Jacksonville
What do you like about our products and services?

Best upholstery cleaning I’ve ever had! Other companies never even came close. White sofa, loveseat and chair. The tech did a great job.

Report a concern   August 20, 2022 — Rated 9 out of 10 by A.V. Zerorez Jacksonville
What do you like about our products and services?

Able to schedule in a reasonable amount of time. Quick and efficient

Report a concern   August 19, 2022 — Rated 10 out of 10 by Patricia Nisley Zerorez Jacksonville
What do you like about our products and services?

The gentleman by the name of Rod came to my home and was extremely professional! His demeanor was kind and courteous. After showing him what I hoped he could help me with, he explained in details what he intended to do to fix my problem. I was very thankful for that!! He then set to work and did so diligently. He also offered to do other tasks for me. Which I thought was very kind and considerate. I highly recommend this nice gentleman. He takes care and represent your business as if it was his own. He is personally very proud of the company where he is employed.

Respectfully
Patricia Nisley

Report a concern   August 19, 2022 — Rated 10 out of 10 by Fredricka Waymon Zerorez Jacksonville
What do you like about our products and services?

You guys are the only one I use since the purchase of my home. I also used you guys when my fiance' and I live in our apartment in Baymeadows. So, you're like family at this point because I've been with you guys for approximately 11 years. :);)

Response from Zerorez Jacksonville:

Thank you so much for your kind words! We're so grateful to be able to take care of your home. Thanks for allowing us to earn your trust!


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