- Phone: 904-891-0631
- Visit Website
based on 29109 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was impressed by the service! Thank you very much
Kendall was excellent. he arrived on time and called before coming. He was thorough and efficient. He offered suggestions on maintenance and also discussed with me where some of the grout was stained and could not be fully restored. But it was definitely improved from his hard work.
I would absolutely request him again when I need cleaning services. I would also not hesitate to recommend Zerorez and Kendall to others.
Efficient
Technician was friendly, knowledgable & professional.
Kind, respectful, friendly technician. Took his time and did a wonderful job on cleaning carpets. Showed immediate results. Will request him for next cleaning.
Prompt, friendly service with great results.
The technicians very professional and knowledgeable explaining product and processes. Very mindful of cleanup and customers time, although i was in no hurry. Have already recommended Zerorez to family and friends! Thank you again.
Eddie was very professional and efficient.
Fast service, always does a good job.
The technicians arrive on time and do a great job and they're fast and efficient.
Timely, professional, quality
Scheduling the appointment was easy. The technician was professional and knowledgeable. I appreciate the speed at which the work was performed and the communication of the technician throughout the appointment.
Services are tremendous, techs are professional, knowledgeable and inform you all they are doing.
Eddie Chapman did an awesome job yesterday evening. A very honest, respectfully, knowledgeable hard working young man.
Professional job
He did a great job
Professional, personable and arrived at the given time. Carpet and tile looked great! All around a very good experience.
The quote over the phone was extremely lower than the quote in person - by about $600 less. While I was not able to afford what I needed done, the technician was courteous in working with what I could get done that day. He did not get the tile behind the door and didn't include the pantry (part of the kitchen); had he done the pantry, he would've seen the standing water from the pretreatment.
I will save up my money and take more time off work for the remaining surfaces as they are not carpeted.
How clean and drys so quickly. Jacob was very knowledgeable.
Great service, carpets, tile and couches look and smell amazing
Excellent services. Been a client for eleven years.
I don’t know if it’s that our carpet is really bad or that the cleaning wasn’t good enough but we still have areas in the carpet that still are soiled or stained. I was hoping that all of it would be removed but this was the first time hiring a carpet cleaner so I didn’t know what to expect. I did notice the carpet is cleaner though.
I do need to mention that the technician that came out was great and explained everything.
I like that you're a "one-stop-shop" for all things clean. I can get my tile, carpet, area rugs, and upholstery cleaned in one appointment.
I was able to get a quick appointment and everybody was very polite. While the process can take a little while, the result is worth it. The technician was willing to answer all of my questions and encouraged me to look everything over before they left.
Great service!
While I didn’t expect my grout to look new, I did expect a noticeable improvement. In many spots, it looks worse. Like the water being used, or the mop was dirty. I’ll email some pictures of the work. The tile looks good, the grout, not so much.
The technician was the best. He explained everything to me and got right to work. He told me how long it would take and got it done quicker than expected. The carpets look great! Will definitely use Zerorez in the future.
The service technicians are very knowledgeable, professional and thorough. They go above and beyond to ensure total customer satisfaction!!
The serviceman was very courteous and friendly. I was able to schedule this appointment within a short time . My tile floors look much cleaner. The serviceman also cleaned a small runner that I keep in the kitchen.

Good customer service.