- Phone: 904-891-0631
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based on 29103 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, professional, prompt
thanks so much for doing such a great job, your tech knew what he was doing
We had our rugs and chairs cleaned and could believe the difference it made.
Good job every time.
Eric was very patient and helpful and did a super job on explaining the procedure and cleaning the carpets. He rates 10 in my book.
You are timely, and friendly, care about your work and do a good job to make sure i am satisfied with the work done in my home.
The tech that came out was professional and courteous. He took his time and cared for our home as it was his own. He was precise and quick with his work. 100 percent will be a repeat client
My sofa and chairs look and smell fresh.
I gave my thoughts about everything today in a text and I have received a reply from you. I do not want to do this all over again. Thank you.
Always love the service!
Have been very pleased with your service for years. Jake, who came to my home did an excellent job!!! Would love to have him come back next year. He is a keeper!!
Good cleaning of carpets.
Clean, quick and effective with kind/trustworthy employees.
You understood my immediate needs at the office and made it happen. Antonio was thorough, very polite, did a great job. As a result I have made an appointment for home as well.
Technician Antonio was fantastic
Jaylen did an excellent job. Would request him again!
Eddie did a GREAT job. He was early, professional & detailed. The service was better than expected & I was amazed to see several of the stains we had removed and the cleaning of the tile grout. Thank you!
I would have like to have seen more input into the carpet cleaning. I like having the stone/tile/grout cleaned but the machine doesn’t take corners at all. I had to go back and clean out all of the corners.
Great service and reliability!
Gavin was very professional and courteous. I’ve used Zerorez in the past and will continue to use their services!
The tech was very polite and did a god job
Fast and efficient.
The technician was very thorough and cleaned to our specifications. He did a great job.
Prompt, professional, reliable service.
Our technician did a fabulous job.
Furniture is so much cleaner. The man who cleaned was awesome!
The cleanup after taking down vents and going into attic was well below sub par. I spent over an hour today vacuuming stuff out of my closets from my attic. The debris from the attic crawl spaced landed all over my clothes in both of my closets. Also under a few of the vents there was debris from vents that was not cleaned up, in specific one area right next to my bed and even had debris in my bed. I was impressed other than this issue. Im sure if they would have taken time and realized that the debris had landed all over my clothes and bed that they would have cleaned it up, because both gentlemen seemed first class.
I have been using this company for years for my home and business. in over 5 years I only had 1 call back with over 25 transaction. This company has preformed miracles on carpets that I thought was finished. This last cleaning that was performed did not look that great. So I asked them to come back. The technician that came out the second time called me and asked me what I was expecting like I was the one with the problem. When I came to view the home it looked the same. This was the company with the best technician with the best attitude. I no longer hold this company as one of the best in the business in the Jacksonville area. Sincerely Name removed III
Great technicians and very thorough service. Great work!
Our tech was so polite and knowledgeable. He did a great job.

Great worker on the front line.