What our clients think of us!

Great job! I would have given 10 if the prices were more reasonable.

Excellent service, pleasant technician, didn’t try to to up sell, cleaned a sectional, 2 seated couch and 3 area rugs and the rug around the master bed at a reasonable price. Finished in 2 hours and it looks clean. Highly recommend

Zerorez Jacksonville is consistent! On time, quality technicians, respectful of your property and time. Always offer periodic specials for value minded customers. My preferred vendor for carpet and upholstery cleaning requirements.

We had an issue with being misinformed by our initial technician regarding a rug cleaning service. We were told a rug cleaning would guarantee elimination of urine scent form the rug, so we often to add in this service. A day or so later, the smell was actually worse. After bringing the issue up, we were told the service we received was not a proper cleaning for an area rug. To effectively clean the area rug, we were told we could pay an additional fee for proper cleaning to achieve the guarantee that the initial technical gave us. We were also told we would not be refunded for the price in which we initially paid to get the rug cleaned even though the technician essentially provided a false guarantee and did not deliver. The second technician that came in did a great job, was well informed, and honest. The service representative over the phone was also friendly and helpful with my questions upon scheduling the service. Unfortunately, due to the misinformation from the initial technician and the unwillingness to provide a refund, I would likely not recommend nor would I return for future services.

Great service! Polite technicians!

On time. Efficient. Friendly service.

It seemed that our job was rushed. For instance, we had a water leak upstairs and there was a definite line in the carpet where the water came to. It was not pre treated with anything and line still there.I set the appointment up a month in advance. They didn't finish on the first day and told me their boss said they couldn't come back the next day to finish. I had to awit3 days for them to come back and finish.
Bad business practice.

The service rep was on time, polite & did an excellent job.

Professionalism, courteous worker.

Outstanding job! Technician was very professional, and cleaned our pews in a timely manner. Great work and we will call on you again in the future.

Great service. Technician very thorough

Christian was exceptional, and he explained the process in detail. I felt like there was a respect for my belongings and a genuine interest ensuring the job was done to the highest standards. Zerorez is an eco friendly and economical solution to residential carpet cleaning. Thank you so much!

I liked the technician

Service was great! Quick and no lingering chemical smell. Carpet looks great!

Looks and smells great. Great service

MY SERVICE TECH JAYLEN WAS SO PROFESSIONAL AND THE JOB WAS DONE WELL. HE WAS COURTEOUS AND PLEASANT AND DESERVES A SHOUT OUT.

Very professional and cost friendly.

Very hard working men. They did a great job.

The bathroom turned out great!

Carpet cleaning was great - removed pet smell

Prompt, professional, courteous. Performed job well and would use again to clean tile and grout.

Employees polite, answered all questions, worked in a timely manner to complete the job. I would recommend this company to family and friends. Job well done!!

Professional and friendly staff, great service!! I would definitely recommend !

Quick

Efficient, affective and polite!

No smell and floors are clean

Josh was wonderful. He did a fabulous job and was professional.

Friendly technicians that work hard and do a great job. Quick response to get the job
scheduled and completed ASAP. Good pricing.

service is excellent, pick up delivery flexible and reliable, and cleaning is very well done! I have been using them for years and highly recommend the company.

Your man was very professional.