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based on 29103 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
work was done rather quickly, without the thoroughness i’m accustomed to with zerorez.
Colby was wonderful
Excellent as always!
Easy to schedule, on time and friendly service people.
Did a great job
We provided a #10 rating for outstanding work -however pl know that we still have some black spots on 3 vents and some minor items (much less than before) are still visible on white and green bathroom tiles.
My carpets look like new after Zerorez cleaned them.
He did a good job
Individual who came out to clean my carpets, did not inform me that to move the couches myself, and had to then come back in and clean the areas that were under the carpet.
I told him I understood the company policy that he could not move the sofas. But, he should've told me so I could.
Jacob, the carpet cleaning tech that came out was amazing. Great customer skills and he did a great job on the carpet cleaning.
We had an excellent experience with Zerorez. Scheduling an appointment was easy and I was surprised and happy when they had an appointment available the same day I called. Our technician called prior to his arrival and arrived within the schedule time frame. He recommended appropriate treatments based on our current situation. He was extremely accommodating and patient with our dog being home. He got started quickly and the job was done quickly. He showed me the midway point and made sure I was happy with everything during and after the service, and even moved some small furniture (at our request) to make sure he got the entire carpets. He was very respectful and considerate. Payment was a breeze. Great experience and excellent technician!!
He did a fantastic job
My carpet and rugs look brand new!
Your tech. Was very friendly and helpful, he did a great job.
The serviceman was amazing! Professional, kind, efficient, and thorough
As much as you made such a good job first time, second time was very horrible. The worse cleaning ever
I already did a survey response.
Professional and very helpful, was also polite.
professional service and always a great job. The service representative who came to the house was extremely helpful and professional. Thank you!
I know the service and cleaning will always be top quality and zerorez doesn’t disappoint.
Then you, Felton!!!
Always professional and do an excellent job;
Felton Repress was very professional and efficient. He was very concerned that the job was done right. I would highly recommend him and your company.
On time. Courteous staff
Gets our couch looking like new again
Great job
Jaylen called before arrived exactly on time. He told me that with old carpet it would not look "new" even when he was done. He told me about the 3 steps and went to work without trying to upsell me the way 2 other carpet guys did in the past. His work was excellent. The carpet is quite old, but he did a wonderful job making it as clean and fresh as possible. He is a credit to your company!
Bill Longenecker
133 Cedar
Neptune Beach Fl.
Gavin was courteous and did a great job.
Antonio did a great job as he did over at the warehouse. The dark and tile grout is back at the original light color. The bathrooms and carpets look great. Thanks
Carpet cleaning is impeccable!! There was a promotion to get 4th room cleaned free, didn't know until the tech was finished. I'll catch it next time!! You are my exclusive carpet guy now! Unless I get a better offer!! ;-)
Clean, looks great every time!!
Tech was very polite, professional and explained everything he was doing through out the process